IT Asset Infrastructure Manager

About the role

We are seeking a highly skilled and detail-oriented IT Asset Manager to join our dynamic team. As the IT Asset Manager, you will play a crucial role in managing and optimizing our organization's assets and ensuring compliance.

Responsibilities

• Develop and promote effective Information Technology Asset Management (ITAM) strategies, policies, approaches, and best practices across the full range of digital technology assets used within the organization.
• Plan, monitor, and record assets.
• Work with business stakeholders and asset owners to maintain and manage the accuracy, integrity, and completeness of the IT asset repositories (i.e., Configuration Management Database (CMDB) and the IT Asset Management Table).
• Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle.
• Aid in effective management of the CMDB and that the content contained is accurate.
• Understand the role of ITAM as it applies to Infrastructure, Applications, Development, Procurement, Information Security and even physical security.
• Perform verification and audit of CMDB content.
• Understand NY-DFS and CIS policy requirements and standards, by creating governance and strategic asset management functions.
• Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management.
• Perform research on industry best practice and incorporate it with organizational practices.
• Maintain an accurate inventory of software assets, including version control, licensing details, and usage statistics.
• Conduct regular audits to ensure compliance with software licensing agreements and optimize software utilization.
• Monitor and enforce software licensing agreements to ensure compliance with vendor terms and conditions.
• Monitor and enforce hardware lifecycle to ensure compliance with organizations policies.
• Create and maintain reports on licensing and lifecycle.
• Create and maintain comprehensive documentation related to software licenses, agreements, and compliance processes.
• Generate regular reports for management, providing insights into software usage, compliance status, and cost optimization opportunities.
• Establish and maintain strong relationships with software vendors to stay informed about licensing changes, updates, and promotions.
• Evaluate and negotiate licensing agreements to achieve cost savings and maximize value for the organization.
• Work closely with procurement to manage software contracts and renewals.

Qualifications

• Proven experience in IT asset management with a focus on hardware, software and licensing.
• In-depth knowledge of software licensing models, terms, and conditions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and negotiation skills for interacting with vendors and internal stakeholders.
• Experience with ServiceNow CMDB is mandatory.
• Experience with Qualys a plus.
• Experience with Solarwinds a plus.
• Experience working with Procurement and Legal teams.
• Experienced in interpretation of contractual language.
• Familiarity with ITIL practices and frameworks is a plus.
• Worked towards ITAM Certification, CSAM or CITAM.