IT Apps Functional Analyst 2

About the role

Join an international team working to improve the future of healthcare at Grifols, a global healthcare company with over 110 countries and regions. This role focuses on enhancing the lives of millions through the support of QC laboratories and Quality Assurance teams.

Responsibilities

• Serve as the on-site IT point of contact for QC laboratories and Quality teams for Laboratory Execution System (LabVantage) and its integration with SAP processes and basic SAP QM site support
• Provide functional and technical support for LabVantage LES (incidents, service requests, small changes), following agreed processes for configuration, releases, and documentation
• Implement and maintain lab execution configurations in LabVantage LES (workflows, templates, calculations, reports) and support integrations with instruments/middleware and SAP (master data alignment and results posting)
• Capture, clarify and document user needs with QC labs, Quality Assurance, Manufacturing and Master Data teams, translating them into functional specifications and change requests for LabVantage LES and SAP QM touchpoints
• Collaborate with global IT in Spain, SAP teams, and external vendors to plan and execute deployments, patches, and changes impacting LabVantage LES and the integrated SAP landscape (QM, PP, MM, WM/EWM, PM)
• Support CSV/validation and audit readiness activities for LabVantage LES and SAP QM integration points (test execution, evidence collection, Functional Design instruction updates), ensuring GxP compliance (Annex 11 / 21 CFR Part 11) and data integrity

Requirements

• Bachelor’s degree in Engineering, Computer Science, Chemistry, Pharmacy, Biotechnology, or similar technical field
• 4+ years of hands-on experience supporting and configuring Laboratory Execution/LIMS solutions in regulated environments (pharma, biotech, diagnostics or medical devices); LabVantage LES knowledge is required
• Working functional knowledge of SAP Quality Management (QM) and related quality processes (inspections, usage decisions, quality notifications, batch management integration, certificates/CoA) to support lab-to-release execution
• Deep understanding of QC laboratory workflows in LES/LIMS (sampling, test execution, result review/approval, retests/OOS/OOT handling, stability, CoA generation) and their dependencies on master data and batch traceability
• Practical experience operating and troubleshooting integrations between LabVantage LES and SAP (especially SAP QM) and/or lab instrumentation/middleware (monitoring, error handling, reconciliations, basic interface testing)
• Proven experience collaborating with senior stakeholders and multidisciplinary teams (QC labs, Quality Assurance, Manufacturing, Supply Chain, Engineering, IT) in multi-site, regulated environments
• Able to manage multiple priorities (support, changes, releases, projects) and deliver in complex, multi-site environments
• Experience with computerized system validation (CSV) and regulatory compliance (GxP, Annex 11, 21 CFR Part 11), including data integrity and audit readiness for SAP and lab systems
• Familiarity with digital quality and manufacturing initiatives (electronic batch records, lab digitalization, integration/automation, advanced analytics) is a strong plus
• Effective communication and interpersonal skills, with the ability to translate quality and laboratory needs into SAP/LabVantage requirements and explain technical concepts to non-IT stakeholders
• Service-oriented, on-site mindset: comfortable being the first-line reference for lab users, providing training, preparing quick guides, and ensuring clear communication between the site and global IT teams
• Foster a highly collaborative environment, avoiding siloed ways of working. Act as a connector between IT, Quality (QA/QC), laboratories, manufacturing, supply chain, engineering, and corporate teams, ensuring smooth communication, alignment of priorities, and effective cross-department coordination. Promote a culture of teamwork, shared ownership, and continuous improvement.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Chemistry, Pharmacy, Biotechnology, or similar technical field
• 4+ years of hands-on experience supporting and configuring Laboratory Execution/LIMS solutions in regulated environments (pharma, biotech, diagnostics or medical devices); LabVantage LES knowledge is required
• Working functional knowledge of SAP Quality Management (QM) and related quality processes (inspections, usage decisions, quality notifications, batch management integration, certificates/CoA) to support lab-to-release execution
• Deep understanding of QC laboratory workflows in LES/LIMS (sampling, test execution, result review/approval, retests/OOS/OOT handling, stability, CoA generation) and their dependencies on master data and batch traceability
• Practical experience operating and troubleshooting integrations between LabVantage LES and SAP (especially SAP QM) and/or lab instrumentation/middleware (monitoring, error handling, reconciliations, basic interface testing)
• Proven experience collaborating with senior stakeholders and multidisciplinary teams (QC labs, Quality Assurance, Manufacturing, Supply Chain, Engineering, IT) in multi-site, regulated environments
• Ability to manage multiple priorities (support, changes, releases, projects) and deliver in complex, multi-site environments
• Experience with computerized system validation (CSV) and regulatory compliance (GxP, Annex 11, 21 CFR Part 11), including data integrity and audit readiness for SAP and lab systems
• Effective communication and interpersonal skills, with the ability to translate quality and laboratory needs into SAP/LabVantage requirements and explain technical concepts to non-IT stakeholders
• Service-oriented, on-site mindset: comfortable being the first-line reference for lab users, providing training, preparing quick guides, and ensuring clear communication between the site and global IT teams
• Foster a highly collaborative environment, avoiding siloed ways of working. Act as a connector between IT, Quality (QA/QC), laboratories, manufacturing, supply chain, engineering, and corporate teams, ensuring smooth communication, alignment of priorities, and effective cross-department coordination. Promote a culture of teamwork, shared ownership, and continuous improvement.

Skills

• Hands-on experience supporting and configuring Laboratory Execution/LIMS solutions in regulated environments
• Functional knowledge of SAP Quality Management (QM)
• Understanding of QC laboratory workflows in LES/LIMS
• Practical experience operating and troubleshooting integrations between LabVantage LES and SAP
• Collaboration with senior stakeholders and multidisciplinary teams
• Experience with computerized system validation (CSV)
• Effective communication and interpersonal skills
• Service-oriented mindset

Benefits

Medical, Dental, Vision, life insurance, PTO, paid holidays, up to 5% 401(K) match, and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data.

Pay

The estimated pay scale for IT Apps Functional Analyst 2 role based in Los Angeles, CA, is $120,000- $135,000 per year. Additionally, the position is eligible to participate in up to 8% of the company bonus pool.