IT Applications Analyst II-Epic Beaker AP/CP

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Responsibilities

• Ability to effectively share knowledge with and mentor Applications Analyst I.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by Application Analyst I.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Drafts all outcomes of testing. Reviews Application Analyst I's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles moderately complex issues and problems, and refers more complex issues and to higher level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.

Qualifications

• Education, Knowledge, Skills and Abilities Required:
• Bachelor's degree or equivalent (4) years of experience.
• Minimum of 2 (6 if no degree) years of IT experience and/or 2 (6 if no degree) years of Clinical experience.
• Possesses solid working knowledge of subject matter.
• Works independently and effectively manages time with minimal supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

• Education, Knowledge, Skills and Abilities Preferred:
• Bachelor's degree.
• Healthcare experience or related field.

Education, Knowledge, Skills and Abilities Preferred

• Possesses solid working knowledge of subject matter.
• Works independently and effectively manages time with minimal supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.
• Excellent written and verbal communication skills.
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

Licenses and Certifications Required

• Epic and/or other relevant certification(s) or, where applicable, other relevant applications experience, per the department and/or position needs for HMH. This includes, but is not limited to, EPIC certifications such as Prelude, Cadence, Willow, Cogito, Ambulatory, MyChart, Resolute, Health Information Management.

Compensation

Minimum rate of $83,782.40 Annually

HMH is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Awards We’ve Received

• US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
• US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
• US News & World Report 2025 - JSUMC - #5 Hospital in NJ
• US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
• US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
• Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
• Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
• Newsweek 2025 - Best Hospitals USA - HUMC - #59