IT Application Analyst III -Epic Cupid

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Responsibilities

• Ability to effectively share knowledge with and mentor lower level Application Analysts.
• Installs/upgrades new/existing applications and components, configures application settings, and validates work performed by lower level Application Analysts.
• Assists in the coordination of end user support activities.
• Attends, participates in, and contributes to meetings throughout the facility. Coordinates and runs meetings within the IT department.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Drafts and documents all outcomes of testing. Reviews lower level Application Analyst's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Provides input into policy and procedure redesign.
• Functions as a preceptor for new staff in the department.
• Performs other related duties incidental to the work described herein.
• Lifts a minimum of 20 lbs., pushes and pulls a minimum of 20 lbs. and stands a minimum of 4 hours a day.
• Adheres to the Medical Centers Organizational Competencies and Standards of Behavior.

Qualifications

• Bachelor's degree or equivalent years of experience.
• Minimum of 3 years of IT experience preferably in healthcare or related field OR 2 Years of IT experience and 2 years of clinical experience.
• Possesses comprehensive knowledge of subject matter.
• Works independently and effectively manages time with little or no supervision.
• Strong desktop skills including Word, Excel, PowerPoint, Visio and Outlook.
• Effective oral and written communication.
• Creates and maintains clear, concise documentation.
• Collaborates with other team members across the department.
• Demonstrates self-direction.

Education, Knowledge, Skills and Abilities Preferred

• Bachelor's degree.

Licenses and Certifications Required

• Epic and/or other relevant certification(s) or where applicable, other relevant applications experience.

Compensation

Minimum rate of $97,011.20 Annually

HMH is Committed to Pay Equity and Transparency for Our Team Members

The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

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