IT Accountability / eMASS Support Specialist

Location: Fort Benning, GA (On-site) Clearance: Ability to obtain a DoD Common Access Card (CAC) prior to onboarding; U.S. Citizenship required Job Type: Full-time Contract Type: Government Contract (Base Year: 13 October 2026 - 12 October 2027, plus four Option Years) Position Overview Seeking an IT Accountability / eMASS Support Specialist to maintain IT asset inventories and support eMASS system monitoring within the Directorate at Fort Benning, GA. This role maintains a list of all computers, laptops, servers, and above-baseline software by individual employee name, establishes task spreadsheets with POCs and reporting frequencies, and monitors all due outs and artifacts for all systems in eMASS. This is a non-personal services contract position. The contractor employee reports directly to the Prime Contractor for HR, disciplinary, and administrative matters, while receiving work direction from the Contracting Officer's Representative (COR). This is an in-person, on-site position. Key Responsibilities Maintain a list of all computers, laptops, servers, and all above-baseline software (follow eMASS template) by individual (employee) nameEstablish task spreadsheet with POCs and reporting frequencies for all systems in eMASSMonitor all due outs and artifacts for all systems in eMASSMaintain IT asset lifecycle from procurement through disposal via DRMOMaintain accurate records and logs for all IT assetsSupport the command's IT accountability requirementsProvide clerical and administrative assistance to the IT OfficeCreate and maintain technical documentation (SOPs, user guides)Draft user communications regarding outages and updatesPerform other IT-related duties as assigned Required Qualifications Education: High School Diploma or equivalentExperience: Minimum three (3) years of IT helpdesk, technical support, or asset management experienceCitizenship: U.S. Citizenship requiredSecurity Clearance: Ability to obtain a DoD Common Access Card (CAC) prior to onboardingCertifications: Must possess and maintain at least one (1) prior to onboarding:CompTIA Security+EC-Council Certified Network Defender (CND)GIAC Foundational Cybersecurity Technologies (GFACT)GIAC Security Essentials Certification (GSEC)CPD: Minimum 20 hours annually of Continuous Professional Development, or the minimum required to maintain certification, whichever is greatereMASS Experience: Expected to possess experience at contract start to perform immediately upon awardLanguage: Fluent in written and verbal EnglishMicrosoft Office: Proficient in Word, Excel, PowerPoint, Outlook, Teams Desired Experience Prior experience with eMASS, DRMO disposal, or IT asset managementKnowledge of DoD 8570.01-M requirementsExperience with Army IT systems and networksFamiliarity with Cyber Awareness training and Army IT User Agreement requirements Additional Requirements Must obtain legal entry authorization to Fort Benning prior to commencing workMust be issued a Common Access Card (CAC)Must comply with all DoD security regulations and safeguard Controlled Unclassified Information (CUI)Must pass background checks and base access control registrationMust complete AT Level I Training, iWATCH Training, OPSEC training, and IA/IT awareness trainingMust complete annual Cyber Awareness training (~2 hours)Must sign and abide by an Army IT User AgreementDoD 8570.01-M baseline certification not required prior to award Schedule & Work Conditions Hours: 7:30 AM - 4:00 PM, Monday-Friday, excluding Federal holidaysTelework: Not allowed; majority of work requires onsite presenceTravel: Not authorized or reimbursed Equal Opportunity Employer We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.