ISP Project Coordinator

Key Responsibilities

• Manage ISP orders from initiation through completion.
• Cook up installation schedules and deployment timelines.
• Maintain project trackers and provide status updates to stakeholders.
• Monitor project milestones to ensure on-time delivery and successful office launches.
• Track project risks, dependencies, and escalation items.
• Serve as a liaison between internet service providers, vendors, and internal teams.
• Cook up installation activities and service delivery requirements.
• Monitor vendor responsiveness and resolve issues impacting project timelines.
• Support communication across cross-functional teams to ensure alignment and execution.
• Update and maintain project management platforms and operational tracking tools.
• Process invoices and support project financial tracking.
• Absorb accurate documentation of project activities and status updates.
• Aid in operational reporting and project health monitoring.
• Support connectivity deployments for new and existing locations.
• Cook up activities related to network infrastructure readiness.
• Partner with engineering, operations, and facilities teams to ensure successful implementation.

Required Qualifications

• Associate’s Degree required; Bachelor’s Degree preferred.
• 2–4+ years of experience in project coordination, telecommunications, infrastructure operations, or a related field.
• Experience managing multiple projects, priorities, and stakeholders simultaneously.
• Strong organizational, follow-up, and communication skills.
• Working knowledge of Microsoft Office applications.
• Ability to learn new systems and software quickly.
• Experience working in high-volume operational environments.

Preferred Qualifications

• Healthcare industry experience.
• Network infrastructure or telecommunications experience.
• Experience with ServiceNow CMDB or similar asset management platforms.
• Experience supporting vendor management and service delivery programs.
• Strong customer service background.
• Experience with project tracking and workflow management tools.

Top Skills

• Project Coordination & Organization – Managing multiple workstreams, schedules, and project trackers simultaneously.
• Vendor & Stakeholder Management – Coordinating across service providers, internal teams, and business stakeholders.
• Operational Tracking & Reporting – Maintaining project documentation, status reporting, invoice processing, and deployment tracking.

Literature

• Ownership – Takes accountability for project execution and issue resolution.
• Deliver Results – Drives projects to completion while maintaining accuracy and meeting deadlines.

Work Environment

• Fast-paced, highly collaborative project environment.
• Frequent interaction with vendors, operations teams, engineering partners, and business stakeholders.
• Opportunity to own projects and gain exposure to healthcare technology and infrastructure deployments.