Isolation & Actuation Application Engineer

About the Role

The Application Engineer provides direct engineering support to clients, including quotation development, logistics, sales fulfillment, and customer service within a defined sales territory. This role involves collaborating with internal teams and customers on application consultations, product selections, and sales processes.

Responsibilities

• Engineer, select, configure, and quote products and services for industrial process control clients.
• Formulate creative solutions while working within logistic constraints and ensuring timely delivery.
• Own and direct the internal flow of quotes and orders for multiple business units.
• Develop technically sound final control process solutions beneficial to both the customer and Control Southern.
• Respond quickly and thoroughly to requests for quotes, orders, and technical support.
• Process customer purchase orders in a timely manner.
• Monitor, protect, and grow profit margins.
• Participate actively in training assignments and classes.
• Advocate for customers regarding issues or problems with principal suppliers.
• Develop an advanced understanding of technical specifications and customer business constraints.
• Manage the sales process from quote-to-cash, including qualifying sales leads using Sander Selling System processes and Challenger Sale philosophies.
• Support the On-Call Emergency After Hours phone rotation (may include use of a company-issued cell phone).

Requirements

• Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college; preferred areas of study include mechanical, chemical, biochemical, industrial, materials, and/or electrical engineering.
• Two years of industry-related experience, with preference for process control functions.
• Working knowledge of Microsoft Office suite applications (Outlook, Excel, Word).
• Exposure to Enterprise Resource Planning (ERP) software (e.g., IFS, Oracle, SAP) preferred.
• Experience with Customer Relationship Management (CRM) software (e.g., Salesforce, ACT!) preferred.
• Strong interpersonal, oral, and written communication skills.
• Highly customer-focused with a problem-solving mindset.

Skills

• Initiative, critical thinking, and self-discipline in personal development.
• Ability to excel in a highly technical and multi-tasking environment.
• Attention to detail, with the ability to adhere to financial, scheduling, mechanical, and spatial constraints.
• Solid mechanical aptitude.
• Advanced problem-solving and critical-thinking skills.
• Ability to manage workload and prioritize tasks with minimal assistance.

Physical Demands

This is largely a sedentary role, though some filing is required, which may involve lifting files, opening filing cabinets, and occasional bending or standing. The ability to remain seated at a keyboard for extended periods is necessary.

Travel

Travel is required as necessary, typically five to ten days per year.