ISO Services - Account Manager

About the role

Join a dynamic team dedicated to providing exceptional ISO services. As an Account Manager, you will play a crucial role in managing client relationships, ensuring service quality, and driving growth.

Responsibilities

• Develop and maintain strong relationships with clients through regular communication and problem-solving sessions.
• Manage and grow existing client portfolios by identifying new opportunities and upselling services.
• Collaborate with cross-functional teams to deliver high-quality ISO solutions that meet client needs.
• Monitor client satisfaction and provide feedback to improve service delivery.
• Stay updated with industry trends and regulatory changes to ensure compliance and service excellence.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in a similar role, preferably in the ISO services sector.
• Strong interpersonal and communication skills, including the ability to present complex information clearly and concisely.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Passion for customer service and a commitment to excellence.
• Ability to work independently and as part of a team.
• Experience with project management tools and CRM systems is a plus.

Skills

• Strong negotiation and sales skills.
• Excellent analytical and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and priorities.

Benefits

• Competitive salary package.
• Incentive-based compensation plan.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.

Pay

Commensurate with experience.

Schedule

Full-time, Monday to Friday.

Contact

To apply, please fill out the form below or contact us at [Contact Information].

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