ISNP Coordinator

Essential Position Functions

• Develop and maintain relationships with key contacts at participating facilities.
• Identify residents who meet plan eligibility requirements.
• Outreach to residents or responsible parties by person-to-person phone calls to present the affiliation information and offer the opportunity to meet with a Provider Partners Benefit Advisor.
• Ensure all activities comply with relevant regulations and industry standards, especially in healthcare-related services.
• Complete and return consent to contact forms (lead cards) to Provider Partners Health Plan.
• Maintains documentation on calls, feedback, and outcomes.
• Makes monthly census checks to identify newly eligible residents.
• Provides education to facility leaders and interdisciplinary teams related to the ISNP plan benefits and eligibility requirements.
• Hosts ISNP Open House events for residents and responsible parties and various facilities.
• Maintains specific knowledge and updates related to the ISNP plan.
• Communicates enrollment status to Senior Vice President of Field Accounting and ASC Leadership.
• Completes other special projects as assigned.

Education And Qualifications

• Previous experience (minimum 4 years preferred) in long-term care or assisted living.
• Proficiency in Excel.
• Previous experience (minimum 4 years preferred) in lead generation, business development, or a related role.
• Ability to travel for on-site facility visits.

Benefits And Perks

• Medical, vision & dental insurance with Telehealth option.
• 401(k) retirement plan options.
• Paid Time Off (PTO) and holiday pay.
• Lucrative employee referral bonus program.
• Paid training, skills certification & career development support.
• Tuition reimbursement and certification reimbursement.
• Continued education opportunities through tuition discounts and program partnerships.
• Employee assistance program & wellness support.
• Retail, food & entertainment discounts and so much more.

About American Senior Communities

American Senior Communities is committed to compassion, accountability, relationships, and excellence. Founded in 2000, we have a strong track record of excellent outcomes and a focus on Hoosier hospitality. We are dedicated to serving our customers and our team members with integrity and dedication.