IS Technology Manager

About the role

Come drive innovation with us. We are currently looking for a Technology Manager to join our team in Franklin, TN.

Responsibilities

• Lead and manage a team of Product Managers and Solution Architects, with clear accountability for mobile and consumer platform outcomes.
• Drive alignment across Product, UX, and Engineering to deliver high-quality mobile-first customer experiences.
• Manage vendor strategy for engineering delivery, ensuring quality, velocity, and adherence to architecture standards.
• Lead mobile app delivery (iOS/Android) including release cycles, app store deployment, and performance optimization.
• Own end-to-end technology delivery for mobile apps and consumer-facing platforms, from planning through production release and post-launch stabilization.
• Act as the single point of accountability for delivery execution, coordinating across Product, Architecture, Engineering, Infrastructure, Security, Operations, and Vendor teams.
• Translate product roadmaps and priorities into integrated delivery plans, managing dependencies and sequencing across teams.
• Drive release planning, readiness, and execution, ensuring all technical, security, infrastructure, and operational prerequisites are met.
• Proactively manage and resolve delivery risks, issues, and cross-team dependencies, escalating when necessary.
• Operate within a SAFe-aligned delivery model, supporting Program Increment (PI) planning, execution tracking, and alignment to program objectives.
• Ensure teams are aligned to PI goals, sprint commitments, and delivery milestones.
• Promote consistent Agile and SAFe practices across teams to improve predictability, transparency, and delivery outcomes.
• Drive predictability and throughput by improving velocity, release cadence, and dependency management across teams.
• Provide clear and regular status reporting on delivery progress, risks, and release readiness to leadership.
• Ensure completion of required architecture reviews, security approvals, and operational sign-offs.
• Support financial governance, including budget planning support, forecasting, and vendor spend tracking.
• Establish and maintain delivery governance, communication cadences, and documentation standards.

Requirements

• Bachelor's degree in Computer Science, MIS required.
• 10+ years' experience in technology product development, with strong focus on mobile app engineering and delivery (iOS/Android).
• Demonstrated experience leading end-to-end mobile app delivery at scale, including architecture, development, release, and support.
• Proven track record delivering consumer-facing digital products with measurable business impact (adoption, engagement, performance).
• Experience operating in complex, multi-team delivery environments with high dependency management.
• Proven experience delivering technological solutions across Product Management and UX, Solution Architecture and Engineering, Platform, Infrastructure, Security, and Operations, and external vendors and global teams.

Qualifications

• Experience leading mobile app ecosystems at scale, including analytics, performance tuning, and user behavior insights.
• Strong familiarity with CI/CD pipelines and release management for mobile platforms.
• Understanding of app store compliance, versioning, and deployment governance.
• Experience with customer identity, personalization, or connected services platforms.

Skills

• Leadership and team management skills.
• Technical expertise in mobile app development and delivery.
• Agile and SAFe delivery methodologies.
• Financial and governance oversight.
• Communication and stakeholder management skills.

Benefits

Includes comprehensive benefits package, including medical, mental health, parental leave, retirement savings, and unique Nissan perks such as discounts on lease vehicles and a Vehicle Purchase Program (VPP).

Pay

Competitive pay and internal promotional opportunities, with a quarterly performance bonus.

Schedule

Full-time, Hybrid (4 days on-site)