IS Architect

Summary

The Senior Epic Client Systems Administrator (ECSA Sr.) – EPS/Printing Focus serves as a technical leader responsible for the architecture, optimization, and operational excellence of Epic client systems, with deep specialization in Epic Print Service (EPS) and enterprise-wide printing workflows. This role provides advanced technical expertise, establishes standards, and leads complex initiatives to ensure highly available, scalable, and efficient printing services supporting critical clinical operations. The ECSA Sr. acts as a subject matter expert (SME), mentor, and strategic partner across infrastructure, application, and endpoint teams.

Responsibilities

• Lead the design, implementation, and support of Epic client infrastructure across all environments
• Oversee system upgrades, patching strategies, and lifecycle management for Epic client systems
• Establish performance baselines, monitoring strategies, and proactive system health management
• Provide advanced troubleshooting for high-impact or complex system issues
• Advanced knowledge of Epic client systems architecture and dependencies
• Deep expertise in EPS, print servers, and end-to-end printing workflows
• Strong understanding of Windows Server, networking, and endpoint integration
• Able to design scalable and resilient system architectures
• Perform systems performance and process modeling to establish foundation for architecture approach
• Maintain and monitor Windows operating system environments including production, qa, and development systems
• Install upgrades and patches to existing systems
• Identify and implement performance-tuning enhancements as needed
• Communicate architecture concepts and direction to directors, managers, and analysts
• Support the activities required to build and maintain strong customer relationships
• Develop and communicate project/task estimates and project workplans
• Manage tasks and projects to schedule and budget

Job Type

Remote

Department

IT Core Clinical Applications

Location

Dallas, TX

Shift

8:00 AM to 5:30 PM

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Work Experience

How You’ll Be Successful:

• At least 7 years related experience
• Healthcare/Epic ECSA
• Preferred: Roles supporting a specific software must demonstrate competency in the software used in their role.

Education

Four-year Bachelor's degree or equivalent experience

Licenses and Certifications

Epic ECSA

Equal Opportunity Employer

We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. We are an equal opportunity employer and do not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class.