IPV & SA Case Manager

About Us

At Hilltop Community Resources, we are a multi-faceted non-profit organization serving our community. We're a large and vibrant collection of creative and driven individuals, each playing a unique and important part in our daily work. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work, and play. For 75 years, we have provided resources and support for a wide range of people of all ages, stages, and walks of life. Our approach is rooted in our values of Relationship, Integrity, Courage, Inclusivity, Growth, and Fun, which we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.

About the Role

Working at Hilltop offers a fantastic opportunity with chances for growth, connection, and team building. We value the employee experience and promote a culture of purpose and belonging. This role involves helping families in crisis due to domestic violence or sexual assault by providing case management, therapeutic interventions, life skills training, and referral services.

Responsibilities

• Provide face-to-face contact with active Hilltop's Domestic Violence/Sexual Assault Program participants, including groups, families, and individuals, both in-office and in-home.
• Provide educational and supportive interventions for clients, including crisis intervention counseling and safety assessments for residential and non-residential clients.
• Provide direct service to clients, such as meeting with walk-in clients, conducting initial client interviews (including intake and assessment), providing referrals, developing safety plans, creating treatment plans, and engaging in ongoing crisis intervention counseling.
• Maintain a caseload deemed appropriate by supervisors, requiring effective time management skills.
• Maintain daily client contact as appropriate and ensure accurate, directive case notes and all other required documentation.
• Perform data entry of client files into Client Track in a timely manner.
• Answer crisis line calls.
• Maintain and compile statistics and reports in a timely manner.
• Make presentations to the community and collaborate with other agencies.
• Introduce program services to shelter clients within three days after initial intake.
• Coordinate collaborative efforts to aid in the service of Domestic Violence/Sexual Assault Program clients with other agencies within the community.

Requirements

• Bachelor's degree in human services preferred, or a degree in a related field, or four years of related experience; or equivalent combination of education and experience.
• CPR Certificate/First Aid Certificate (preferred).
• Certificate from Crisis Prevention Institute (CPI) (preferred).
• Valid Colorado Driver's License.

Are you interested in the opportunity but don't quite meet all the requirements? Please apply; we are open to an apprenticeship to help you gain the skills necessary for the role.

Clearances & Health Requirements

• Hilltop Criminal Background Check.
• Sex Offender Registry check.
• Driving Record check.
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List check.
• Non-Facility Fingerprint Card.
• Non-Facility TRAILS (Child Abuse Registry) check.
• Tuberculosis (Tb) Skin Test.
• Influenza Vaccination (recommended).
• Hepatitis B Vaccination (recommended).
• Any other required vaccination.

Benefits

• Competitive pay and benefits. The starting wage range for this role is $26.35 - $27.66 per hour, with an additional $1.00/hr bilingual wage differential for qualified fluent Spanish speakers.
• Part-time and full-time schedules that can fit your needs.
• Professional and personal development opportunities for all employees.
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.

View the full benefits package: Hilltop Community Resources Benefits Guide.

Schedule

This position follows the schedule: Monday-Thursday 8:00 AM - 5:00 PM, Friday 8:30 AM - 3:00 PM, with overnights/weekends/holidays as needed.