IPTV Technician

About the role

The IPTV Technician will assist with day-to-day live event and presentation requirements, facilitating content programming and IPTV/digital signage distribution. The technician programs, schedules, and maintains the arena's vast digital signage system during HEAT games and arena live events. This position is responsible for operating, servicing, and maintaining all technical aspects of the Kaseya Center's IPTV/digital signage systems. The IPTV Technician is the on-site IPTV/digital signage contact for all HEAT games & arena events. This position works directly with numerous departments and will be responsible for executing contractual commitments and marketing campaigns. This position is also responsible for assisting the Director of Broadcast Services with the day-to-day operations of the Broadcast Services department.

Responsibilities

• Program, schedule, and maintain the Kaseya Center's digital signage displays, including: Interior Mitsubishi LED Fascia and Video Screens, MiamiMediaMesh (exterior marquee), AT&T East Plaza, 601 Restaurant, Digital Menu Boards, Directional Signage, Bacardi Grand Entrance, Bacardi Bars, and Ocho Suite Level
• Operate an array of content management and compositing software applications and systems: TriplePlay - IPTV, Daktronics Show Control, Adobe Creative Suite, RF Modulation System
• Operate IPTV/digital signage systems during HEAT games & live arena events
• Train and assist with crewing part-time system operators
• Work with multiple departments and collaborate with professionalism, and execute The HEAT Group's contractual commitments, event promotions, and marketing campaigns
• Manage, program, and maintain data feeds for statistic displays throughout various display systems
• Maintain all aspects of the Digital Signage network systems, including installation, service, maintenance, and programming of associated software and hardware
• Maintain all LED hardware/software display systems
• Serve as Event technical contact for digital signage systems
• Key contributor for optimization and growth of the Digital Signage systems
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university; or industry equivalent in Advertising, Marketing, Computer Science, Information Technology, Visual Effects/Motion Graphics
• Minimum 2-3 years' experience with digital signage platforms such as Four Winds Interactive, ANC, Daktronics, Tripleplay preferred
• Knowledge of Mac OS X / Mac iOS and Windows OS
• Strong understanding of computer networking
• Working knowledge of PHP and HTML code development
• Understanding of data streaming and connectivity
• Familiarity with codecs and compression
• Strong understanding of new media visual technologies and presentation standard processes (LED, screen resolution, troubleshooting)
• Familiar with publishing content through a content management system
• Must be able to operate signage system during Live Events
• Adobe Creative Suite
• Microsoft Suite