IPTV Technician

Miami HEAT is seeking an IPTV Technician to work at the Kaseya Center in downtown Miami. This role assists with day-to-day live event and presentation requirements, facilitating content programming and IPTV/digital signage distribution.

About the Role

The IPTV Technician programs, schedules, and maintains the arena’s vast digital signage system during HEAT games and live events. This position is the on-site contact for all IPTV/digital signage needs, operating, servicing, and maintaining all technical aspects of the Kaseya Center’s systems. The role requires a strong understanding of computer networking and proficiency with content-managing and compositing software applications to manage, schedule, and implement content across high-visibility LED and LCD displays. The technician collaborates with multiple departments to execute contractual commitments and marketing campaigns, while also assisting the Director of Broadcast Services with day-to-day operations.

Responsibilities

• Programs, schedules, and maintains the Kaseya Center’s digital signage displays, including:
  • Interior Mitsubishi LED Fascia and Video Screens
  • MiamiMediaMesh (exterior marquee)
  • AT&T East Plaza
  • 601 Restaurant
  • Digital Menu Boards
  • Directional Signage
  • Bacardi Grand Entrance
  • Bacardi Bars
  • Ocho Suite Level
• Operates content management and compositing software applications and systems, including:
  • TriplePlay - IPTV
  • Daktronics Show Control
  • Adobe Creative Suite
  • RF Modulation System
• Operates IPTV/digital signage systems during HEAT games and live arena events.
• Trains and assists part-time system operators.
• Collaborates with multiple departments to execute contractual commitments, event promotions, and marketing campaigns.
• Manages, programs, and maintains data feeds for statistic displays across various systems.
• Maintains all aspects of the Digital Signage network systems, including installation, service, maintenance, and programming of associated software and hardware.
• Maintains all LED hardware/software display systems.
• Serves as the event technical contact for digital signage systems.
• Contributes to the optimization and growth of the Digital Signage systems.
• Works extended and/or irregular hours, including nights, weekends, and holidays, as needed.

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university in Advertising, Marketing, Computer Science, Information Technology, Visual Effects/Motion Graphics, or related field; or industry equivalent experience.
• Minimum 2-3 years’ experience with digital signage platforms such as Four Winds Interactive, ANC, Daktronics, or Tripleplay preferred.
• Knowledge of the sports and entertainment industry, with awareness of trends in technology and pop culture.

Skills

• Proficiency in Mac OS X / Mac iOS and Windows OS.
• Strong understanding of computer networking.
• Working knowledge of PHP and HTML code development.
• Understanding of data streaming and connectivity.
• Familiarity with codecs and compression.
• Strong understanding of new media visual technologies and presentation standards (LED, screen resolution, troubleshooting).
• Experience publishing content through a content management system.
• Ability to operate signage systems during live events.
• Proficiency in Adobe Creative Suite and Microsoft Suite.
• Excellent written and verbal communication skills with keen attention to detail.
• Ability to multitask effectively.