IOC Patient Transfer Coordinator | Shelby Oaks Circle | EMT | LPN | RN | Full-Time | Mon - Fri 3:30p-12a

About the role

The Patient Transfer Coordinator optimizes and prioritizes patient flow activities throughout the System, as well as coordinates and facilitates the patients' entry into MLH from other health care facilities. The incumbent is responsible for coordinating inpatient bed assignments for patients at Methodist LeBonheur Healthcare, answering calls received to the transfer center, collecting information relevant to caller's needs in a computer software interface, determining the appropriate response to the caller's need and responding and connecting the caller with the correct facility, physician and/or department.

Responsibilities

• Coordinates bed assignments accurately and timely across MLH facilities
• Correctly answers and greets callers to the Transfer Center and quickly determines the type of assistance needed by the caller
• Correctly utilizes Transfer Center patient software to capture caller demographics, reason for call, patient information, transport times, and other pertinent information
• Dispatches transports in accordance with Policy and Procedure
• Dispatches calls in a correct and efficient manner in accordance with Policy and Procedures
• Maintains a high degree of familiarity and demonstrates compliance with all established policies and procedures related to coordination of patient referral and transport

Requirements

• Education/Formal Training Requirements: Required - Technical Degree or Diploma in Emergency Medical Technician (EMT); Preferred - Technical Degree or Diploma in Medical Assistant, Nursing, Paramedic, Respiratory Care
• Work Experience Requirements: Required - EMT, Paramedic, RRT, LPN, RN with 1-3 years of experience; Preferred - Medical call center experience with a Certified Medical Assistant background with 3-5 years of experience
• Licenses and Certifications Requirements: Required - Advanced Emergency Medical Technician - National Registry of Emergency Medical Technicians; Preferred - Registered Nurse, Registered Respiratory Therapist, Certified Clinical Medical Assistant, Licensed Practical Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical Personnel, Medical Assistant, Registered Respiratory Therapist, Registered Nurse, Emergency Medical 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