Invgns Mgr

Job Location: 2333 N Pebble Creek Parkway, Goodyear, AZ 85395

Salary: $35.1443 hourly / $73,100.14 annual

About the role

Under administrative direction, with wide latitude for decision-making, the Child Welfare Investigations Manager (CWIM) supervises Child Welfare Investigators (CWI) who conduct investigations. This position serves as a resource for Department of Child Safety staff on cases of a criminal nature and ensures adherence to county joint investigation protocols in OCWI investigations. Travel is required for official State business.

Responsibilities

• Assigns reports for investigation to the CWI involving allegations of criminal conduct that are generated by the Child Abuse Hotline.
• Oversees the quality, accuracy, and thoroughness of the investigations conducted by the CWI.
• Maintains up-to-date records and tracking of case activity.
• Provides clinical supervision, approves court reports and dependency petitions, completes case closures, and performs additional duties as determined by the Office of Child Welfare Investigations (OCWI) Chief.
• Attends management meetings, high-profile staffing, multi-disciplinary meetings, Team Decision Meetings (TDM), and fatality review meetings as determined by case and business needs.
• Conducts evaluations and training of the CWI.
• Provides 24-hour on-call support in the office on-call rotation, as necessary.
• Drives for State business as an essential function of the job.
• Performs other duties as assigned related to the position.

Requirements

• Two (2) years of experience as an OCWI Investigator/OCWI Assistant Manager with a strong understanding of child welfare investigations, or
• Two (2) years as a DCS Supervisor in an Investigations unit with a strong understanding of joint investigation protocol.
• Must obtain and maintain an Arizona Fingerprint Clearance Card and clear the DCS Central Registry.
• Driver’s License required; driving or use of a vehicle is an essential function to conduct State business.
• All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge, Skills & Abilities

• Arizona Law related to Special Victims, Forensics, Homicide, Domestic Violence, Missing Persons, or a closely related law enforcement unit.
• Principles and practices of work leadership.
• Child Welfare practices and policy pertaining to abuse and neglect of children.
• Conducting high-profile, complex, and sensitive investigations.
• Long-range planning and executive communication techniques.
• Conflict resolution and mediation techniques.
• Multi-disciplinary approach, including Child and Family Advocacy Centers.
• Department Investigative policies and Juvenile Court Proceedings.
• Administration and supervision.
• Community and public relations/public speaking.
• Strong verbal and written communication.
• Preparing executive reports.
• Planning, organizing, directing, coordinating, and evaluating complex service programs.
• Organizational management and conducting interviews with children and family members.
• Training investigative techniques.
• Critical thinking and time management.
• Supervision techniques.

Abilities

• Manage and supervise staff with effective leadership and communication.
• Analyze large volumes of information.
• Recognize issues/concerns at inception and take appropriate action.
• Share and enhance the understanding of investigative techniques.
• Demonstrate critical thinking, problem-solving, and conflict resolution.
• Analyze day-to-day operations.
• Determine resource allocation and usability.
• Develop, implement, and evaluate strategic plans.

Benefits

• Affordable medical, dental, and vision insurance plans.
• Paid vacation, sick leave, and holiday benefits.
• Arizona State Retirement System participation.
• Deferred compensation options.
• Employee wellness programs.
• Tuition reimbursement and professional development opportunities.
• Work-life balance initiatives and employee assistance resources.
• Paid Parental Leave program.
• Option for full-time or part-time remote work schedule (management discretion).