Investor Services Administrator

Role Responsibilities

• Review investor transaction instructions to ensure all requisite information is provided.
• Follow up with investors for further clarification where required.
• Liaise with investors to obtain fully executed transaction instructions.
• Liaise with investors to ensure subscription proceeds are provided timely.
• Ensure appropriate AML/KYC documentation is provided by investors.
• Ensure appropriate FATCA/CRS documentation is provided by investors.
• Input Investor Transactions on HedgeInvestor® (HedgeServ proprietary Investor Services System).
• Reconcile the subscription/redemption bank account daily, and notify all discrepancies to supervisor.
• Prepare wire transfers to Prime Brokers, Investors and for payment of fees.
• Investor Reporting – prepare investor reports, including but not limited to Investor Statements and Contract Notes for distribution to investors.
• Client Reporting – prepare client reports, including but not limited to, Capital Activity Report, ERISA Report, Authorised Share Capital Reports for distribution to clients.
• General Investor Services – fielding general requests from investors including, but not limited to, requests for duplicate investors statements, enquiries on previous transaction activities, performance requests whilst at all times ensuring that all communication is with authorized persons.
• Distribution of Fund Performance in line with client requirements.
• Preparation of investor audit requests.
• Establish good working relationship with other HedgeServ departments.

Pre-Requisite Knowledge, Skills, and Experience

• Accounting, Finance, Legal or Business Degree
• 1+ years of relevant full time or internship experience
• Flexible in terms of their approach and work ethic
• Focused and results orientated
• Self-motivated and have the ability to work on their own as well as part of a team
• IT Literate
• Strong verbal and written communication skills
• Strong analytical skills
• A knowledge of Hedge Fund structures, and experience with Private Equity funds is a bonus but not a requirement