Investor Reporting Analyst II (On-site)
About the role
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
The Investor Reporting Analyst II is responsible for the daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private Investor portfolios, including reporting, remittances, and reconciliation resolution. This individual will provide guidance and oversight to less senior team members and help create and build process documentation, automation, and analytical insights to ensure that we are consistently providing best in class service to our investors and customers.
Responsibilities
- Responsible for daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae, or Private investor portfolios, including remittances, cutoff reporting, and reconciliations for all remittance types.
- Prepares and reviews monthly investor reports and remittances along with related cash movements and accounting entries in accordance with agreements.
- Ensures that remittance wires are completed timely and accurately.
- Calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
- Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines.
- Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
- Research operational, reporting, or data issues and present solutions or process improvements to management.
- Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
- Facilitates remittance-related GL journal entries as required.
- Maintains and follows procedures and controls within the monthly process.
- Assists with internal and external audits.
- Heavy use of Microsoft Excel for data