Investor Reporting Analyst

About the role

The Analyst ensures activity, balances, payments, and reporting are carried out in a controlled, timely, and accurate manner. This position provides prompt and accurate responses to servicing inquiries and concerns, both internal and external.

Responsibilities

• Conduct accurate and timely monthly reporting and remitting for agencies and investors in accordance with investor guidelines
• Perform monthly and daily reporting tasks for Investors
• Process daily, monthly, and miscellaneous reconciliations timely and accurately
• Maintain accurate records of each investor's accounting and reporting requirements as specified in servicing agreements
• Review each loan for accuracy of data and completeness of investor requirements
• Research, identify, and provide timely resolutions to all investor issues and reporting exceptions
• Update loans within the servicing software to assigned investors
• Ensure that services are delivered professionally and efficiently with prompt problem resolution
• Maintain current knowledge of all policies, procedures, and other documentation for investor accounting
• Update internal system regarding status of loans
• Update paid in full loans within MERS (Mortgage Electronic Registration System) registry and cancel eNotes
• Review and respond to credit bureau disputes
• Additional responsibilities as assigned

Requirements

• Proficiency in Microsoft Office, specifically Word, Excel (vlookup & pivot tables), and PowerPoint
• Strong problem-solving/analytical skills
• Strong mathematical skills
• High attention to detail

Qualifications

• Mortgage Servicing experience is preferred but not required
• Bachelor’s degree in Business/Finance preferred

This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.