Investment Operations Co-ordinator

About the role

An excellent opportunity has arisen for an Investment Operations Coordinator to join a growing and highly professional financial services organisation. This role sits within the Investment Operations team and is responsible for providing vital operational support across a range of investment management activities. The successful candidate will play a key role in ensuring the efficient processing and administration of investment transactions, maintaining regulatory compliance, and supporting a variety of operational projects and business initiatives. This position offers a blend of structured daily responsibilities alongside opportunities to contribute to wider operational improvements and change projects.

Responsibilities

• Support post-trade activities, including trade booking and settlement monitoring.
• Oversee the settlement of multi-asset transactions, ensuring key deadlines are met.
• Perform daily, weekly, and monthly client money and custody reconciliations in line with regulatory requirements.
• Investigate and resolve reconciliation exceptions promptly and accurately.
• Complete transaction reporting and associated reconciliations.
• Process corporate actions including dividends, interest payments, and stock-related events.
• Produce and distribute client reporting, including valuations, tax documentation, and regulatory communications.
• Manage client cash withdrawals and payments through third-party providers.
• Maintain regular client payment schedules.
• Process tax-related payments and associated administrative activities.
• Maintain market, pricing, and security reference data.
• Support annual ISA subscription processing.
• Set up and maintain client account and portfolio structures in line with investment mandates.
• Conduct periodic reviews of cash balances and standing data.
• Produce portfolio valuation reports for third-party providers.
• Process in-specie asset transfers.
• Contribute to operational improvement initiatives and project work as required.

Requirements

The successful candidate will have strong problem-solving and analytical abilities, excellent organisation, prioritisation, and time management skills, and the ability to manage relationships with a variety of internal and external stakeholders. They will be comfortable working within a fast-paced, deadline-driven environment and have an understanding of investment management and financial markets.

• Understanding of investment products and fund structures.
• Knowledge of asset classes including equities, fixed income, alternatives, and cash products.
• Knowledge of trade lifecycle and settlement processes.
• Awareness of regulatory requirements within financial services.
• Familiarity with portfolio management principles and investment concepts.

Desirable experience

• Advanced Excel skills.
• Experience with CRM or back-office systems within financial services.
• Wealth management or investment operations experience.
• Knowledge of in-specie transfers.
• Experience with pension or SIPP products.
• Exposure to legal-sector clients or trust structures.
• Experience supporting vulnerable clients or complex client arrangements.

Personal attributes

• Strong team player with a collaborative approach.
• Excellent verbal and written communication skills.
• Accountable and proactive mindset.
• Confident and professional manner.
• Self-motivated with a willingness to learn.
• Ability to build and maintain effective working relationships.

Professional development

The organisation is committed to ongoing professional development and will support the successful candidate in working towards relevant industry qualifications, including the Investment Operations Certificate (IOC) through the Chartered Institute for Securities & Investment (CISI).

Salary: £28,000 - £32,000 Per Annum.