Investigator III / Fraud Inspector III - 194292

About the role

The SCDMV is looking for a motivated Fraud Inspector to join the Office of Inspector General (OIG) / Vehicle Fraud Unit at SCDMV Headquarters in Blythewood, SC. This position investigates fraudulent driver claims related to motor vehicle documents including identity theft, stolen vehicles, odometer fraud, and financial fraud.

Responsibilities

• Investigates fraud complaints related to the application of motor vehicle documents including identity theft, stolen vehicles, odometer fraud, financial fraud, etc.
• Documents cases in case tracking software.
• Identifies, gathers, and examines records and other evidence to determine if a violation has occurred and take appropriate actions.
• Writes detailed reports outlining findings to provide information to internal investigators or law enforcement for further investigation or prosecution, to support administrative actions and to identify patterns of fraud discovered.
• Answers inquiries and provides guidance to DMV offices, law enforcement and other government agencies.
• Monitors, evaluates, and analyzes compliance with DMV related laws, rules, regulations, standards, policies, processes, practices, and procedures by investigating and auditing DMV transactions and reviewing statistical activity reports.
• Acts as a liaison between law enforcement and other DMV offices to facilitate resolution of complaints and make recommendations concerning administrative actions.
• Examines motor vehicle licensing and title documents to determine validity.
• Responsible for assigning VIN plates to have had identification number lost, stolen or damaged.
• Assists Internal Affairs, Internal Audit, and Dealer License with other complex audits and/or investigations.
• Conducts ongoing research to identify new information or techniques to detect and deter possible fraudulent activity.
• Represents the department on committees, as well as at meetings regarding fraud investigative activities and related matters.
• Performs other job-related duties as assigned.

Requirements

Minimum Requirements: A high school diploma and experience conducting investigations or performing other law enforcement duties. A bachelor's degree may be substituted for the required work experience. An equivalent combination of education and relevant experience may be accepted with prior approval.

Agency Requirements: A nationwide criminal background check to include fingerprints must be completed prior to assuming the duties of this position.

Additional Requirements:

• Knowledge of the laws, rules, and regulations applicable to the job.
• Ability to conduct in-depth research.
• Knowledge of fraudulent documents.
• Ability to analyze facts and reach sound conclusions.
• Ability to present clear, concise, and comprehensive written and oral reports.
• Ability to establish and maintain effective working relationships with employees, law enforcement and the public.
• Ability to respond professionally during stressful situations.
• Employee works under general supervision, must be able to independently react to critical situations making complex, objective decisions while exercising sound judgement.
• Employee must operate within the guidelines of DMV and State policies, procedures, and regulations.
• Must have the ability to communicate with the general public, employees and law enforcement officers.
• Must be able to travel when required.

Qualifications

Preferred Qualifications: A high school diploma plus two (2) years' experience as it relates to titling and registration of motor vehicles or an equivalent combination of education, training and related experience. A bachelor's degree may be substituted for the required work experience.

Benefits

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• Exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household