Investigator, Asset Protection(Nashville)-A&F Co.

What Will You Be Doing?

• Execute Asset Protection initiatives in assigned locations (5-10 stores), and implement shortage reduction programs in high shrinkage locations
• Provide in-person and remote support to local store management to meet strategic asset protection objectives
• Perform operational audits of store districts focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance, and customer service
• Routine monthly travel to Focus Stores to manage the program and follow up on sub-standard performers
• Manage and train all store personnel on Asset Protection Initiatives, safety communication guidelines, and current crisis management protocols
• Complete AP and Physical Security audits on a routine basis, complete special projects as assigned, and prepare case reports covering investigation and case details
• Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable
• Serve as a liaison between store/APA investigations and certified market interviewers, and support investigations related to internal loss
• Conduct internal investigations for inventory, cash loss, and policy violations, and conduct surveillance using CCTV and floor techniques to apprehend and deter theft
• Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations, and represent the company in court proceedings related to investigations
• Maintain an effective relationship with store leaders, peer retailers, mall security, and local law enforcement partners, and provide training on safety communication guidelines, acts of violence, and crisis management protocols
• Utilize analytics software to develop specific store loss prevention strategies, participate in corporate operational test programs, and provide relevant observational data to the Global Home Office to inform policy decisions
• Ensure accurate execution of Store Programs, and provide relevant feedback to store leaders regarding operational efficiency
• Identify and implement solutions to eliminate store margin erosion, and support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings

What Do You Need To Bring?

• A 4-year degree preferred
• 2 or more years of experience in Asset Protection, and multi-location experience preferred
• Strong communication and interpersonal skills
• The ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
• The ability to work nights, evenings, and weekends appropriate to retail business needs
• A comprehensive background investigation must be passed
• A reliable means of transportation is required