Investigative Analyst

About the role

The Investigative Analyst conducts analytical reviews and assessments to support organizational objectives. The role evaluates information from varied sources, applies investigative judgment, and produces clear, well-supported findings while ensuring compliance, accuracy, and confidentiality.

Essential Functions

• Conduct analytical reviews and assessments using approved methods and tools.
• Evaluate information to identify inconsistencies, risk indicators, or areas requiring further review.
• Document findings in a clear, accurate, and professional manner.
• Escalate complex or higher-risk matters in accordance with established procedures.
• Maintain accurate records and documentation in case-management or tracking systems.
• Cook up coordination as needed with internal stakeholders to resolve issues or obtain clarification.
• Adhere to all confidentiality, data-handling, and compliance requirements.
• Perform other related duties as assigned.

Knowledge, Skills, Abilities And Qualifications

• Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree).
• Three (3) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes, or data analysis.
• Bilingual in English and Spanish (preferred).
• Experience in investigations, fraud detection, background checks, intelligence analysis, or a related field.
• Strong analytical skills with the ability to interpret complex data and identify risk indicators.
• Proficiency with investigative databases, fraud-detection tools, and case-management systems.
• Familiarity with federal child-welfare standards, or similar regulatory frameworks.
• Excellent written and verbal communication skills, especially in summarizing investigative findings; effectively interact with different departments, employees, multiple levels of management, and clients.
• Able to manage sensitive information with discretion and maintain high confidentiality standards.
• Able to manage high-volume caseloads while maintaining accuracy and meeting strict deadlines.
• Must be committed to providing outstanding customer service.
• Must possess strong computer skills in MS Office, including Excel, Word, Teams, SharePoint.
• Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks.
• Able to work independently in the field and exercise a high level of confidentiality.
• Able to type 55 wpm.

Clearance

Applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment. Security Requirements Ability to obtain/maintain a Security Clearance. Favorable credit check for all cleared positions. Successfully pass a background investigation, drug screen.

Physical Demands

• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
• Climbing/Stooping/Kneeling: 10% of the time.
• Lifting/Pulling/Pushing: 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time.

Benefits

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class. TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.