Inventory Specialist

About the role

Executes, monitors, and trains inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes.

Responsibilities

• Validates and ensures accuracy of planograms.
• Reviews and coordinates the proper use of reports and system applications impacting front end and pharmacy on-hand balances and pricing.
• Executes and maintains front end and pharmacy asset protection techniques, and files claims for merchandise received but not billed, shortages, order errors, or damaged goods, including prescription drugs.
• Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day.
• Engages customers by greeting them and offering assistance with products and services. Models and shares customer service best practices with all team members.
• Executes and coaches team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders, scanning in deliveries, verifying postings of orders, completing OSA end-to-end process, and completing execution of all pricing activities.
• Maintains accurate inventory counts, updates designated pull & quarantine items, and supports physical inventory day activities.
• Supports execution of Pickup Program, assists in package delivery activities, and registers all related sales on assigned POS system.
• Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.

Requirements

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• Achieving expectations rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi-task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Qualifications

• Valid pharmacy license/certification as required by the state.
• Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
• Knowledgeable of all store systems and equipment.
• Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions, and package returns at Walgreens.
• Supports execution of Pickup Program.
• Completes any additional activities and other tasks as assigned.

Skills

• Attention to detail.
• Multi-tasking and execution management.
• Operational issue identification and resolution.
• Customer service best practices.
• Inventory management processes.
• Asset protection techniques.
• Point of Sale (POS) operations.
• Physical inventory support.
• Package delivery activities.
• Pickup Program execution.

Benefits

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.