Inventory Specialist

About the role

Petco is dedicated to improving lives by ensuring pets live their best lives. We foster the fun of pet parenthood through district experiences, products, and services, and we're committed to owning and committing to our mission.

Responsibilities

• Pet First: Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners. Adhere to and promote all safety, loss prevention, and operational procedures. Escalate issues or concerns appropriately to the Leader on Duty.
• Foster the Fun: Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor. Contribute to a collaborative, inclusive team culture focused on shared success.
• Let's Go!: Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping. Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines. Maintain accurate inventory flow and support quarterly and annual physical inventory counts. Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling. Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard. Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections. Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor. Support special projects and additional operational tasks as assigned.

Key Responsibilities

• Ensure accurate, timely execution of SFS and Omni Channel processes. Maintain operational standards across backroom and sales floor environments. Support inventory accuracy, replenishment, and merchandise presentation. Follow all policies, procedures, and safety standards.

Customer Experience

• Process register transactions accurately and efficiently when supporting the sales floor. Deliver a positive customer experience through professionalism and teamwork.

Requirements

• High school diploma or GED required, or equivalent work experience.
• Strong attention to detail and organizational skills.
• Basic math proficiency and above-average communication skills.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Essential Functions & Work Environment

• This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Pay

$15.00 per hour

Schedule

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Benefits

See Petco Total Rewards for details on health and financial benefits, 401K, incentives, and PTO.