Inventory Specialist

About the role

Petco is dedicated to improving lives by focusing on the needs of pets and pet parents. Our core values emphasize protecting and empowering pets, connecting and bonding with them, and owning and committing to our mission.

Responsibilities

• Pet First: Support a safe, clean, and compliant Pet Care Center environment. Adhere to and promote all safety, loss prevention, and operational procedures. Escalate issues or concerns appropriately to the Leader on Duty.
• Foster the Fun: Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor. Contribute to a collaborative, inclusive team culture focused on shared success.
• Let's Go! Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping. Assist with receiving, unloading, and stocking merchandise and supplies. Maintain accurate inventory flow and support quarterly and annual physical inventory counts. Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard. Communicate daily status updates to PCC leadership.

Key Responsibilities

• Omni Channel & Operations: Ensure accurate, timely execution of SFS and Omni Channel processes. Maintain operational standards across backroom and sales floor environments. Support inventory accuracy, replenishment, and merchandise presentation. Follow all policies, procedures, and safety standards.
• Customer Experience: Process register transactions accurately and efficiently when supporting the sales floor. Deliver a positive customer experience through professionalism and teamwork.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices. Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors. Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills. High school diploma or GED preferred. Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Skills

• Experience & Skills: Experience working with or caring for companion animals and aquatic life. Strong knowledge of animal care, husbandry, and maintenance practices. Demonstrated ability to educate others and communicate effectively. Strong customer service mindset with an aptitude for selling behaviors. Basic business, math, and inventory management skills. Strong organizational, interpersonal, and communication skills.

Benefits

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Petco offers a comprehensive range of benefits including health and financial benefits, 401K, incentives, and PTO. For more details, please refer to Petco Total Rewards.

Pay

$13.00 per hour

Schedule

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.