Inventory Specialist

Duties and Responsibilities

• Oversees and resolves daily missing items flagged for upcoming orders, conducting necessary research to locate or replace products.
• Utilizes a forklift to drive, move, and operate during cycle counts and daily inventory checks, moving products efficiently and safely.
• Leads the first article inspection process to ensure the accuracy and quality of new item deliveries.
• Performs regular cycle counts to verify inventory accuracy, including identifying discrepancies, updating records, investigating variances, and ensuring inventory data integrity to support smooth warehouse and production operations.
• Manages production planning and execution across divisions, setting daily priorities and ensuring the timely completion of linen and sewing work orders.
• Supports the resolution of inventory backlogs in the Laundry department by conducting research and tracking product movement.
• Collaborates with the Client Success team on inventory transfers according to established plans to ensure product availability in the appropriate warehouse locations in either Miami or Chicago.
• Coordinates with other departments to support various processes, including following up on transfer confirmations and ensuring all inventory item flows meet deadlines.

Data & System Accuracy (I.E. System)

• Maintains accurate inventory records and data integrity within the Intellievent (I.E.) system by processing all daily adjustments, including daily counts, receiving incoming goods, and the removal of inbound furniture, tabletop, and linen items pulled from inventory.
• Maintains accurate inventory records across all Nuage systems, including regular checks for errors and data integrity.
• Coordinates fabric and material transfers to the Sewing Team for production (e.g., pad covers, couch/chair modifications) and processes daily adjustments for items produced or modified by the Sewing Team.
• Provides technical oversight and confirmation on product dimensions and shape to ensure final sewn items meet design and inventory specifications.
• Captures and tracks repair status for items in the Furniture Department and Carpentry Team, ensuring timely movement of items in and out of the carpentry area.
• Coordinates closely with the Furniture Department and Carpentry Team to prevent delays that could lead to order shortages.

Interdepartmental Collaboration & Logistics

• Serves as a vital link to the Receiving, Shipping, Warehouse, Laundry, and Sewing departments.
• Liaises directly with the Transportation, Warehouse, and Sewing Teams regarding missing items, work order adjustments, and priority production needs.
• Clocks incoming furniture receiving with the Installation Supervisor to ensure alignment on product status and quantity for upcoming deliveries.
• Clocks incoming linen receiving orders with the Purchasing Manager to ensure alignment on product status and quantity.
• Proactively problem-solves and resolves quality concerns related to inventory items.

Qualifications

• A high school diploma or equivalent is required.
• An Associate’s degree in Business, Supply Chain Management, or a related field is a plus.
• A minimum of 3–5 years of experience in an inventory, logistics, or operations support role, preferably within the rental or retail industry.
• Bilingual in English and Spanish is a must.
• Forklift certification is a plus.
• Exceptional organizational skills and a meticulous approach to data entry and system management.
• The ability to identify issues and propose effective solutions in a fast-paced environment.
• Strong verbal and written communication skills to effectively coordinate with internal teams and external vendors.
• Familiarity with inventory management software, ERP systems, and a strong command of Microsoft Excel or Google Sheets.
• Foundational knowledge of inventory control, logistics, and supply chain principles.