Inventory Recovery Technician

Job Summary The Inventory Recovery Technician is responsible for all steps of the repair process, including region HUB collaboration, repair logging, identifying repair trends, and completing all testing duties in a timely and professional manner. The Inventory Recovery Technician will be the main point of contact for all repair/testing related tasks and questions, working closely with the resale team and the rest of the Reverse Logistics team to evaluate proper listing channels and campaigns. Responsibilities Manage repair logs to ensure proper repair/testing follow-throughEnsure all items are properly tested and repaired prior to listing / Doing so through electrical and mechanical evaluation and troubleshootingFoster a team-oriented environment by maintaining a positive, professional attitude in all internal and external correspondentsCommunicate with internal departments on any customer related questions, repair trends and commonalitiesIndependently make decisions on product resolution (scrap vs repair)Oversee parts inventory to ensure accurate product availabilityMeet all expected performance standards regarding efficiency, accuracy and quality of work Maintain a clean, organized, and safe work environment by following all safety guidelines and reporting any hazards to the appropriate leadershipWork closely with team members and leadership to meet daily, weekly, and monthly departmental goalsFlex into other positions and departments and undertake additional duties as necessary to support the overall operation Physical Requirements Work is performed while standing and/or walking, up to and including 12 hours/day.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires regular bending, squatting, crawling, climbing, and reaching.Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs. Experience Minimum of 1 year of relevant experience in a distribution environment; maintenance experience in electrical, mechanical, or HVAC fields preferred but not required. High school diploma or GED, or equivalent combination of education and experience Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)Strong analytical and problem-solving skills requiredStrong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understandingDemonstrated ability to manage multiple assignments and deadlines in a fast-paced environmentAbility to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligenceInnovative and able to challenge the status quo while using EQ and DiSC communication skills in a professional manner Customer service-oriented attitude with a demonstrated desire to exceed expectationsAbility to work off-shift as required to respond to urgent needsRequires the ability to drive all standard Lifts / Order Picker / Sit-Down / Reach Truck / Rider Jack Company Overview The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently. Benefits MedicalVisionDentalPTOPaid Maternity LeavePaid Parental LeaveLife InsuranceDisabilityDependent Care FSA401(k) matchingEmployee Assistance ProgramWellness IncentivesCompany DiscountsAT&T & Verizon DiscountBonus OpportunitiesAccident InsuranceCritical Illness InsuranceAdoption Assistance Available at HQ Locations Only On-Site Fitness CentersDog-friendly Offices