Inventory Manager

Responsibilities

• Own inventory governance and reconciliation processes across U.S. and Canada distribution operations, ensuring inventory accuracy, financial integrity, and compliance across multiple third-party logistics partners.
• Perform daily inventory reconciliation at the batch level between SAP and 3PL ERP systems.
• Monitor and resolve inventory discrepancies, identify root causes, and implement corrective and preventive actions.
• Identify, investigate, and coordinate resolution of EDI failures between internal and external logistics systems.
• Manage the product destruction process and ensure compliance with company policies and regulatory requirements.
• Cook up product donations to approved charitable organizations.
• Investigate and support resolution of serialization and product traceability discrepancies involving customers, distribution partners, and internal stakeholders.

Compliance & Audit Management

• Own key inventory-related SOX controls and compliance processes, serving as the primary point of contact for internal and external audits.
• Ensure inventory controls effectively support inventory accuracy, financial reporting integrity, and regulatory compliance.
• Oversee cycle count programs across multiple 3PL providers, including annual ABC classification reviews, count execution, discrepancy analysis, and corrective actions.
• Maintain accountability for inventory control activities, including: Proof of Delivery (POD) Testing, Inventory Adjustment Reconciliation, Inventory ABC Classification, and additional inventory-related compliance controls as required.

Systems & Project Leadership

• Lead cross-functional Supply Chain technology initiatives, including Warehouse Management System (WMS) integrations, system enhancements, process automation efforts, and SAP S/4HANA-related projects.
• Serve as the business lead for inventory and logistics system implementations, upgrades, and enhancements.
• Partner with IT, external vendors, consultants, and business stakeholders to define requirements, execute testing, manage issue resolution, and support successful implementations.
• Lead User Acceptance Testing (UAT), process validation, defect remediation, and implementation readiness activities for system projects.
• Leverage SAP expertise to support business process optimization and continuous improvement initiatives.

Business Partnership & Continuous Improvement

• Lead root cause investigations involving complex inventory, system, compliance, and operational issues.
• Cook up coordination efforts across Supply Chain, IT, Finance, Customer Service, Quality, and external business partners.
• Identify and implement process improvements that enhance inventory accuracy, compliance, operational performance, and customer service outcomes.
• Develop and analyze inventory, logistics, and performance reporting to support business decision-making and identify improvement opportunities.
• Serve as a subject matter expert on inventory controls, distribution operations, logistics systems, and compliance requirements.
• Provide business continuity support and act as the primary backup to the Director for critical operational, compliance, and project-related activities.
• Support and mentor other team members while promoting best practices across inventory and logistics processes.

Qualifications

• Bachelor's Degree required; degree in Supply Chain Management, Logistics, Operations Management, Business, or a related field preferred.
• 6+ years of inventory management, supply chain, logistics, or distribution experience, including at least 3 years within the pharmaceutical, biotechnology, or regulated healthcare industry.
• Experience managing inventory operations across third-party logistics providers.
• Experience leading system implementations, ERP/WMS integrations, business process transformations, or technology-enabled supply chain initiatives.
• Demonstrated experience leading complex cross-functional projects and initiatives without direct authority.
• Strong knowledge of pharmaceutical distribution operations, GMP, GDP, DSCSA, SOX, and inventory control practices.
• Advanced experience with SAP S/4HANA, including: Inventory Adjustments, IDOC Monitoring and Error Resolution, Material Master Data Management, Material Documents, Sales Orders and Deliveries, Inventory Reporting and Analysis, System Testing and Process Optimization.
• Experience working with WMS platforms and third-party logistics systems.
• Strong analytical and reporting skills using: Microsoft Excel, Microsoft Access, Power BI, and other business intelligence tools.

Benefits

• Comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment insurance, paid holidays, employee referral bonuses and employee discounts.