Inventory Management Specialist

About the role

The Inventory Management Specialist will join a Risk Management team at AFC, focusing on dealer floorplan audits and risk mitigation. Key responsibilities include reconciling dealer floorplan audits, analyzing risk trends, and communicating potential problematic account situations.

Responsibilities

• Reconcile dealer floorplan audits and determine the disposition of unverified and sold units identified from inventory audits.
• Identify and interpret risk trends, communicating potential problematic account situations to audit team management and other relevant teams.
• Foster positive interactions and communication between the organization and customers, enhancing the overall customer experience.
• Regularly utilize AFC dealer reporting tools to identify and report risk issue indicators, facilitating proactive risk mitigation strategies.
• Support AFC Risk Mitigation by engaging daily with AFC customers, third parties, and AFC personnel to reconcile dealer floorplan audits.
• Analyze customer problems to identify underlying issues, allowing for proactive solutions that prevent future challenges.

Requirements

• 1-3 years of relevant experience in risk assessment and dealer audits.
• Strong organizational, clerical, and verbal communication skills.
• Experience in the preparation or review of documents and reports, Customer Relationship Management (CRM) tools, and internal work queues.

Qualifications

• Bilingual in Spanish or French is preferred.
• Familiarity with concepts, procedures, and processes typically used in the automotive and financial services industries.
• 1 year of collection experience.
• Prior experience using Revoquest, PAW, COSMOS, or Salesforce.

Skills

• Detail-oriented
• Customer-focused
• Adaptable
• Analytical

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Royalty-free Employee Assistance Program
• Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Pay

$25.00 - $29.00 per hour

Schedule

The ideal candidate must reside within the CST or MST Time Zones.