Inventory Count Quality Associate (ICQA)

The Inventory Count Quality Associate will work alongside the Inventory Leadership team to optimize FCP Euro fulfillment center operations and improve inventory health. Alongside the Inventory Leadership team, this role shares responsibility for the presentation, organization, and cleanliness of physical inventory and electronic records. This role also has an accountability to positively influence all fulfillment center operations by analyzing errors identified through picked, packed or shipped orders. They will also aim to reduce margin erosion and operating expenses by identifying critical areas for stock optimization (including sales velocity, value, and product composition). Lastly, the Inventory Quality Associate must be committed to elevating customer experience by working in tandem with the CX teams. FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle. Responsibilties and Duties Verify outbound orders for SKU, quantity, condition, and accuracy before shipmentAudit picked and packed orders to identify errors and confirm compliance with quality standardsInvestigate pick/pack discrepancies and coordinate corrections with Outbound teamsValidate bin contents, item labels, and inventory quantities against system recordsIdentify damaged, mislabeled, misplaced, or mixed inventory and coordinate resolutionDocument audit findings, corrective actions, and recurring defects in Quality TrackersReview inventory movements and transaction history to identify the source of discrepanciesSupport cycle count efforts. Complete nightly, high priority inventory auditsVerify inventory accuracy following replenishment, transfers, and location changesEscalate recurring quality issues and inventory risks to the Quality LeadProvide timely feedback to operational teams to help prevent repeat errorsFollow inventory adjustment procedures and maintain accurate supporting documentationPartner with Inbound, Outbound, Replenishment, and Reverse Logistics to resolve inventory issuesConfirm corrective actions are completed and verify that affected inventory or orders are accurateRecommend improvements to bin organization, labeling, and product placement to reduce errors and improve operational flow Qualifications And Skills 2+ years of inventory experience, including cycle counting, replenishment, and/or stock optimizationAbility to identify process gaps, investigate root causes, and support corrective actionsStrong attention to detail and ability to manage multiple prioritiesStrong verbal and written communication skills, including presenting findings and potential solutions to managementAbility to verify outbound order accuracy and maintain accurate inventory and audit recordsAbility to lift and move items weighing up to 60+ lbsWillingness and ability to complete training and certification on powered industrial trucks (PIT) and other warehouse equipmentMust possess a valid driver’s licenseProficiency in Google Workspace or Microsoft OfficeAbility to work independently and collaborate across warehouse teamsWarehouse Management System (WMS) and barcode scanner experience preferred Benefits And Perks Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays401k with Company deposit and matchDiscounted prices on our catalog of European car parts! Compensation $20/hr+ based on prior experience and qualificationsQuarterly Bonus Opportunity of $750 No phone calls or agency referrals, please. FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law. Powered by JazzHR 1ETbJCHEa5