Inventory Control & Quality Assurance (ICQA) Manager

About the RoleWorldpac is opening a brand-new 400,000-square-foot distribution center in Forest Park, GA, and we're looking for an Inventory Control & Quality Assurance (ICQA) Manager to lead inventory control and shipment accuracy work at Worldpac's distribution centers. You'll lead a team of 2 or more inventory control team members, manage inventory integrity through cycle counts, research inventory adjustments for root cause, track performance metrics, and lead continuous improvement teams to increase shipment quality. You'll also play a key role in redesigning warehouse solutions and processes that support productivity growth as we grow the business. This is a role with real room to grow: as you build your track record, there's potential to take on quality oversight across multiple distribution centers in our US and Canadian network. Travel is up to 10-25% depending on project needs across sites, and is subject to change based on business needs. What You Will DoOversee inventory control processes, including cycle counts and inventory adjustment activities, across multiple DCs — encompassing saleable inventory, cores processing, and customer returns. While this role will primarily focus on Worldpac's new 400K sq ft Forest Park, GA facility, there is room for growth with potential to oversee quality in multiple DCs across the US and Canadian networkDirectly manage a team of 2 or more inventory control team members, including hiring, onboarding, and day-to-day supervisionLead, coach, and develop the inventory control team through training, performance feedback, and day-to-day guidance; set individual and team goals and conduct performance reviewsMonitor and maintain inventory control KPIs, including cycle counts performed, inventory adjustments, and shipment quality as reported by branch and customerContribute to management of excess, obsolete, nonconforming, and slow-moving inventory; monitor off-site finished goods inventories to ensure compliance with shelf-life requirementsLead the month-end reconciliation process for finished goods and raw materials across all North American facilities and external warehousesInvestigate inventory discrepancies and implement corrective actions to prevent recurrence; work with Operations leadership to identify root cause of issues and drive process improvement effortsManage core data elements that drive product storage decisions, including item weight and dimensions, bar code references, carton quantities, and moreDevelop and maintain reports and dashboards to track performance against KPIs using Excel, SQL, and BI toolsAnalyze operational data to identify trends, issues, and opportunities for improvementSupport a new facility with an AutoStore goods-to-person system, reconciling inventory discrepancies among ERP, WMS, and AutoStore systems of record What We Are Looking ForBachelor's degree in Industrial Engineering, Supply Chain Management, Accounting, or a related fieldAt least 5 years of experience in inventory control, supply chain, or distribution center operations within a high-SKU (50,000+) distribution center environmentPrior experience directly supervising or managing a team, including hiring, coaching, and performance managementDemonstrated experience analyzing inventory data and supporting corrective actions to improve accuracy and reduce discrepanciesDemonstrated commitment to quality, safety, and regulatory complianceStrong proficiency in Microsoft Excel, Access, and other analytical toolsExperience with warehouse management systems (WMS) or production management systemsSolid understanding of Lean manufacturing and continuous improvement principlesStrong analytical, problem-solving, and communication skills, with the ability to work effectively with internal teams and external customers Preferred QualificationsExperience with SQL and data visualization tools such as Power BI, Tableau, or similar platformsLean and/or Six Sigma certificationKnowledge of store/branch fulfillment operationsExperience with AS400 environments