Inventory Control & Quality Assurance (ICQA) Manager

About the role

Worldpac is opening a brand-new 400,000-square-foot distribution center in Forest Park, GA, and we're looking for an Inventory Control & Quality Assurance (ICQA) Manager to lead inventory control and shipment accuracy work at Worldpac's distribution centers. You'll lead a team of 2 or more inventory control team members, manage inventory integrity through cycle counts, research inventory adjustments for root cause, track performance metrics, and lead continuous improvement teams to increase shipment quality. You'll also play a key role in redesigning warehouse solutions and processes that support productivity growth as we grow the business.

Responsibilities

• Oversee inventory control processes, including cycle counts and inventory adjustment activities, across multiple DCs — encompassing saleable inventory, cores processing, and customer returns.
• Directly manage a team of 2 or more inventory control team members, including hiring, onboarding, and day-to-day supervision.
• Lead, coach, and develop the inventory control team through training, performance feedback, and day-to-day guidance; set individual and team goals and conduct performance reviews.
• Maintain inventory control KPIs, including cycle counts performed, inventory adjustments, and shipment quality as reported by branch and customer.
• Contribute to management of excess, obsolete, nonconforming, and slow-moving inventory; monitor off-site finished goods inventories to ensure compliance with shelf-life requirements.
• Support the month-end reconciliation process for finished goods and raw materials across all North American facilities and external warehouses.
• Investigate inventory discrepancies and implement corrective actions to prevent recurrence; work with Operations leadership to identify root cause of issues and drive process improvement efforts.
• Develop and maintain reports and dashboards to track performance against KPIs using Excel, SQL, and BI tools.
• Analyze operational data to identify trends, issues, and opportunities for improvement.

Requirements

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Accounting, or a related field.
• At least 5 years of experience in inventory control, supply chain, or distribution center operations within a high-SKU (50,000+) distribution center environment.
• Prior experience directly supervising or managing a team, including hiring, coaching, and performance management.
• Demonstrated experience analyzing inventory data and supporting corrective actions to improve accuracy and reduce discrepancies.
• Demonstrated commitment to quality, safety, and regulatory compliance.
• Strong proficiency in Microsoft Excel, Access, and other analytical tools.
• Experience with warehouse management systems (WMS) or production management systems.
• Solid understanding of Lean manufacturing and continuous improvement principles.
• Strong analytical, problem-solving, and communication skills, with the ability to work effectively with internal teams and external customers.

Preferred Qualifications

• Experience with SQL and data visualization tools such as Power BI, Tableau, or similar platforms.
• Leverage of Lean and/or Six Sigma certification.
• Knowledge of store/branch fulfillment operations.
• Experience with AS400 environments.