Inventory Control Supervisor, Maison Madison

About the role

The Team: The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Shipping & Receiving Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

Responsibilities

• Maintain an accurate and organized store inventory.
• Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager.
• Process all incoming and outgoing shipments within the business day they are generated.
• Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all aftersales service.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

Qualifications

• 2+ years of experience in operations, experience in a luxury environment preferred.
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem-solve.
• Ability to multi-task with accuracy.
• Attention to detail.
• Ability to follow both written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift between 0-25 lbs. without assistance.

Benefits

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision.
• Life Insurance and Disability.
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental leave and transition time.
• 401(k) and Roth Retirement plan with company matching and profit sharing.
• Voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more!

Pay

The hourly range for this position is $23.38 - $29.26 per hour. Actual rates are determined based on the job, location, and individual experience.

Schedule

N/A