Inventory Control Clerk II

About the role

This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US.

Responsibilities

• Accurately counts bulk merchandise in primary warehouse locations and monitors/researches variances for resolutions and performs appropriate adjustments as needed.
• Contacts Vendors/Customers and assist with resolutions to meet company guidelines.
• Identifies problematic situations and implements appropriate solutions.
• Requests return authorizations, pulls product, packages, and ships returns and recalls.
• Provides internal and external customer support with advance knowledge of processes.
• Intricately involved with Physical Inventory process and makes recommendations for final adjustments.
• Develops, implements, and creates SOPs for new processes and procedures when necessary and upon approval.
• Supports the Inventory Department with a variety of tasks as needed and serves as a liaison between all departments to include field sales associates.
• Complies with all appropriate policies, procedures, safety rules, and DEA regulations.
• Must be able to work overtime when necessary and participate in physical inventory.
• Analyze inventory to include but not limited to slow moving and short dated.
• Work with other departments and business units on inventory movements as needed.
• Develops, implements, and creates SOPs for plans to return static inventory to MFG upon approval.
• Researches and resolves discrepancies in credits and related to product returns.
• Updates inventory values at time of price changes per instructions from MFG.
• Works with management in making decisions/suggestions on updating department processes, implementing changes, and creating SOP's.
• Trains new Inventory Clerks.
• Has a working knowledge of all systems used by the Inventory Department and can troubleshoot issues as needed.
• Communicates and coordinates with Corporate to test, validate, and implement, and create SOPs for system changes as needed.
• Performs related duties as assigned.

Qualifications

Requires completion of a high school diploma or general education degree (GED).

Skills

• Have experience and/or senior level knowledge of policies, procedures, safety rules, and DEA regulations and company policies/rules as related to Vendor and Customer Returns.
• Ability to communicate effectively both orally and in writing.
• Strong interpersonal skills, to include relationship building with team members and other departments.
• Strong organizational skills; attention to detail.
• Strong analytical skills.
• Ability to implement processes resulting in satisfactory audit practices.
• Strong decision making skills.
• Excellent problem solving skills; ability to resolve inventory issues effectively and efficiently across multiple operating departments with persistence and superior follow-up.
• Working knowledge of Microsoft Office Suite, with focus on Excel and Word.

Pay

Shift: Monday-Friday 7:00am-3:30pm. Pay $23.50 HR.