Inventory and Supply Chain Manager

Job Responsibilities

• Manage equipment and supplies inventory: Place orders as required for current projects, client orders, and internal needs.
• Manage and maintain accurate inventory levels through established inventory control processes and best practices.
• Cook up and secure incoming inventory.
• Cook up and secure incoming inventory.
• Cook up and secure incoming inventory.
• Coordinate logistics with the Professional Services team to ensure equipment is shipped, drop-shipped, and delivered in accordance with project schedules.
• Cook up and secure incoming inventory.
• Coordinate with customers and internal staff for RMAs and replacement hardware as needed.
• Perform equipment staging, configuration, testing, and quality assurance as required for successful project implementations.
• Forecast inventory requirements based on project schedules and sales pipeline to ensure materials are available while minimizing excess inventory.
• Maintain accurate records of all inventory movements, serialized equipment, and asset assignments.
• Monitor inventory accuracy through cycle counts and audits.
• Develop and maintain strategic relationships with suppliers and vendors to improve pricing, product availability, service levels, and delivery performance.
• Understand and negotiate pricing and discounts as appropriate.
• Monitor supplier lead times, product availability, and potential supply chain disruptions to ensure timely sourcing and procurement.
• Analyze procurement costs and identify opportunities to improve efficiency and reduce overall supply chain expenditures.
• Maintain accurate records of all inventory movements, serialized equipment, and asset assignments.
• Create and maintain purchase orders, vendor records, and procurement documentation to ensure accuracy and compliance with company processes.
• Identify and implement process improvements that increase inventory accuracy, improve operational efficiency, and reduce supply chain costs.
• Collaborate with Sales, Professional Services, Operations, and Finance to support project planning, purchasing decisions, and inventory forecasting.
• Evaluate shipping methods and carriers to optimize delivery timelines while minimizing transportation costs.
• Track and report key performance indicators including inventory accuracy, supplier performance, procurement savings, order fulfillment, shipping performance, and RMA turnaround times.

Job Qualifications and Preferred Skills

• Exceptional organizational skills with the ability to manage multiple projects and competing priorities simultaneously.
• Strong analytical and problem-solving skills with the ability to interpret purchasing trends, inventory data, and cost metrics.
• Exceptional attention to detail with a commitment to inventory accuracy and operational excellence.
• Demonstrated ability to develop, implement, and improve operational processes that enhance efficiency and support organizational goals.
• Ability to negotiate skillfully in tough situations, both externally and internally.
• Proven track record for the ability to solve problems, at times under pressure.
• Strong interpersonal skills: ability to deal with varied types of people (customers, vendors, colleagues, prospects) in a broad range of circumstances.
• Excellent written and oral communication skills along with active listening skills.
• Demonstrates professionalism, integrity, and sound judgment in all business interactions.
• Experience with Salesforce and/or inventory management, ERP, or procurement systems.
• Advanced proficiency with Microsoft Excel, including formulas, lookups, filtering, and reporting.
• Knowledge of shipping carriers (UPS/FedEx/Freight).
• Experience with Healthcare, Senior Living, or Food Service is a plus.