Inventory and Merchandise Manager

What You’ll Do

• Develop and maintain a standardized core product assortment across franchise locations
• Build and manage forecasting models to ensure availability while minimizing overstock and shrink
• Evaluate new products and manage discontinuations in partnership with Operations and Marketing
• Support store openings with initial assortments and inventory planning

Vendor & Supplier Management

• Own relationships with vendors, distributors, and manufacturers
• Negotiate pricing, payment terms, shipping arrangements, rebates, and volume discounts
• Monitor vendor performance related to cost, fulfillment speed, quality, and service

Product Data & SKU Governance

• Create scalable processes for adding, modifying, and retiring SKUs
• Partner with Technology and POS teams to support reporting accuracy, margin visibility, and system integration, maintaining a centralized SKU catalog

Franchise Support & Training

• Guide franchise owners on inventory best practices (ordering, receiving, shrink reduction, turnover)
• Develop training materials, guides, and webinars to support consistent execution
• Act as a trusted resource for owners to improve inventory performance and profitability

Operations, Reporting & Margin Management

• Analyze product performance, inventory turnover, and margin trends system-wide
• Recommend category, pricing, and assortment adjustments to improve profitability
• Provide leadership reporting on product movement, availability risks, forecasting, and vendor performance
• Collaborate cross-functionally on promotions, cost changes, and store launches

What We’re Looking For

• 7+ years of multi-unit retail operations experience (franchise or corporate retail strongly preferred)
• Prior pet industry and/or pet retail experience
• Deep expertise in merchandising, inventory management, and store operations
• Proven experience supporting store openings, remodels, or large-scale retail initiatives
• Strong background in training, curriculum development, or operational content creation
• Experience working in franchise or multi-location environments

Pay Range

$70,000 - $75,000 per year

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