Interpreter/Cultural Mediator-Full Time

About the role

Interprets between Spanish-speaking patients/families and hospital service providers.

Responsibilities

• Conducts patient/family interactions with respect for differing cultures, beliefs, and levels of understanding.
• Maintains an efficient and accurate system for logging and fulfilling interpretation requests for all Spanish-speaking patients.
• Maintains written translation needs and verbal interpretation needs to develop effective methods to meet these needs.
• Provides accurate written translations for all documents translated to Spanish.
• Identifies opportunities to improve patient care and maintains quality improvement data.
• Affords informal and formal training to hospital providers to enhance their understanding and respect for cultural differences.
• Mediates cultural issues for both staff and families.
• Demonstrates knowledge of age-related differences and needs in appropriate, specific pediatric populations.
• Demonstrates cultural sensitivity in all interactions with patients/families.
• Supports the mission, values, and goals of the organization through consistent behaviors that align with the CCMC STANDARDS.

Qualifications

• Fluency in spoken and written Spanish and English.
• Outstanding interpersonal and organizational skills.
• Undergraduate degree in human services or related field, preferred.
• Bicultural background preferred.

Benefits

Connecticut Children's is dedicated to children and offers personalized medical care in over 30 pediatric specialties. With a focus on research, education, and community partnerships, the organization fosters a welcoming and inspiring environment for patients, families, and team members. As a growing health system, Connecticut Children's is committed to expanding its team with exceptional individuals who share its vision of improving children's health and well-being.