Jobs · Customer Service · Michigan

Internship-Support Services

Miller Johnson · Grand Rapids Metropolitan Area · 3 days ago
On-siteCustomer ServiceInternship

Key Responsibilities and Essential Functions

  • Serves as a proactive operational team member responsible for maintaining the day-to-day administrative and office services functions.
  • Maintains daily mailroom and package operations, including receiving, sorting, scanning, distributing, and preparing incoming/outgoing mail and courier deliveries.
  • Aids in office logistics to ensure an organized, functional, and client-ready office environment, such as conference room resets, print projects, and miscellaneous office support tasks.
  • Maintains office supply and hospitality inventory levels and communicates replenishment needs to appropriate team members or vendors.
  • Assists with preparing conference rooms for internal meetings, client meetings, and events, ensuring rooms are set up accurately and timely based on meeting needs.
  • Provides receptionist/front desk coverage during breaks, lunches, and absences, serving as a professional first point of contact for visitors and callers.
  • Collaborates with new hires, visitors, and internal office movers to coordinate workspace set-up and general setup needs.
  • Serves as a central resource for office logistics and workplace readiness, proactively identifying needs, coordinating priorities, and supporting seamless office operations.

Education and Experience

  • High School Diploma or GED required.
  • Currently enrolled in a college or university.
  • Minimum of 1 year of administrative, hospitality, office services, or related experience preferred.
  • Proficiency in MS Office (including Outlook, Word, Excel and PowerPoint) required.
  • Experience in a law firm, or other professional services setting preferred.

Skills, Knowledge, and Other Competencies

  • Excellent organizational, time management, and prioritization skills.
  • Strong communication and interpersonal skills.
  • Demonstrated client service mindset with professionalism, discretion, and confidentiality.
  • Ability to work collaboratively and adapt in a fast-paced environment.
  • Strong attention to detail and commitment to quality service.

Culture and Benefits

  • At Miller Johnson, our culture is anchored in our Core Values and how we work together: Integrity and Candor, Down to Earth, Grit, Committed to Excellence, and Committed to Impact.
  • We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members.
  • We offer competitive wages, flexible scheduling, paid time off, and annual performance reviews.
  • Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.
  • We are an Equal Opportunity Employer (EOE).

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