Internet Sales Consultant (Dealership Experience Required)
Location: Irvine, CA (On site) | Type: Full Time | Salary Range: $100,000 - $140,000
About the role
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand.
We’re looking for someone who is energetic, responsive, customer-focused, and motivated to earn. You’ll work with a strong volume of internet leads and have the opportunity to build relationships with customers from their first online inquiry through the purchase process.
Responsibilities
- Respond quickly and professionally to internet leads through phone, text, email, and other communication channels
- Follow up consistently with customers and identify their vehicle needs
- Set appointments and work to convert leads into showroom visits and sales
- Build rapport and provide an exceptional customer experience
- Maintain accurate customer information and follow up within our CRM
- Work closely with the sales team to ensure a smooth customer experience
- Follow up with previous customers and unsold leads to generate additional opportunities
Requirements
- Previous automotive or internet sales experience required
- Strong communication and follow-up skills
- Comfortable communicating with customers by phone, text, and email
- Self-motivated, competitive, and goal-oriented
- Strong work ethic and ability to stay organized
- Positive attitude and professional demeanor
- Ability to work in a fast-paced, high-volume environment
Benefits
- Free training and advancement opportunities
- Tuition reimbursement (up to $2,000 within 12 months)
- Comprehensive medical, dental, and vision plans
- Complimentary group life insurance
- Employee referral bonus program
- Discounts on sales, service, and parts at any Norm Reeves location
- 401k matching (25% on your $4,000 contribution)
- Paid time off (PTO) and holidays
- 6 paid holidays per year
- Section 125 cafeteria plan and flexible spending account