International Sales Account Manager

About the role

ETL Systems is a company that has been leading the way in RF design and manufacturing for over 40 years. Our technology powers critical satellite communications infrastructure used by the top 20 satellite operators and teleports worldwide, and 75% of NATO governments rely on our equipment to help protect their citizens. This role is part of our expansion into the United States.

Responsibilities

• Develop and grow existing customer accounts while identifying new business opportunities within the commercial satellite communications market.
• Achieve and exceed sales and order intake targets through effective account planning, opportunity management, and customer engagement.
• Manage Key Customer Relationships by building and maintaining strong relationships with customers, channel partners, service providers, and systems integrators.
• Own the Sales Process within assigned accounts, managing opportunities from initial inquiry through qualification, solution development, proposal submission, quotation, negotiation, contract award, and post-sale account support.
• Promote RF Solutions by positioning and selling RF products, services, and solutions through customer meetings, product demonstrations, technical discussions, site visits, and presentations.
• Work closely with internal subject matter experts to align customer requirements with company capabilities.
• Support and strengthen relationships with channel partners, distributors, and strategic industry partners to maximize market reach and identify incremental revenue opportunities.
• Represent the company in the marketplace by acting as a professional ambassador for the company at customer meetings, industry events, trade shows, and conferences.
• Maintain regular customer contact through travel and face-to-face engagement to strengthen relationships and identify new business opportunities.
• Collaborate across the business with Sales Administration, Engineering, Operations, and Marketing teams to ensure customer inquiries, quotations, proposals, and orders are managed accurately, efficiently, and professionally.
• Support successful project execution and customer satisfaction.
• Provide Forecasting and Market Intelligence by maintaining an accurate sales pipeline and providing regular updates on account activity, sales forecasts, market trends, competitive intelligence, and customer feedback.
• Support management in developing regional growth strategies and business plans.
• Contribute to regional marketing activities, including trade shows, customer events, product promotions, and lead generation campaigns.
• Identify emerging opportunities and market trends within the commercial satellite communications sector.
• Maintain accountability for customer retention, revenue growth, pipeline development, and achievement of assigned sales targets.

Requirements

We are seeking an experienced Account Manager to develop and manage strategic customer relationships across the commercial satellite communications market. The successful candidate will leverage industry knowledge and a strong network across LEO, MEO, and GEO operators, service providers, ground infrastructure providers, and systems integrators to support customer success, identify growth opportunities, and build long-term partnerships that drive sustainable business growth.

The ideal candidate will bring exceptional people-to-people selling skills, strong commercial awareness, and the confidence to influence stakeholders at all levels. They will be comfortable leading customer conversations, identifying business challenges, and positioning solutions that deliver tangible value.

Qualifications

• Experience selling into the LEO satellite communications sector.
• Existing relationships with LEO operators, satellite service providers, ground station operators, teleports, systems integrators, or associated technology providers.
• Strong network across the US SATCOM, space, defence, or telecommunications sectors.
• Knowledge of RF distribution systems, satellite ground infrastructure, antenna systems, or SATCOM networks.

Skills

• Exceptional relationship-building capabilities.
• Drive for results and continuous growth.
• Ability to leverage industry knowledge and existing relationships.
• Confidence to influence stakeholders at all levels.
• Strong commercial awareness and ability to position solutions.

Benefits

ETL People Benefits include 21 days PTO rising to 25 with service, private medical cover, annual bonus & salary review, career development and training for all roles, casual business dress, free employee refreshments, annual company events, and BPSS compliance.

Pay

Competitive salary and benefits package.

Schedule

Hybrid working with occasional visits to our US Sales Office.