Internal Service Engineer
About the role
Manages all service needs of the installed base of instruments in the St. Louis site. The activities include installation, maintenance and repair of the instrument base within the assigned area, as well as, the administrative actions required to accurately reflect these activities. Management of the Calibration and Preventative Maintenance programs for the IRC.
Responsibilities
- Provides internal service which consists of installations, removals, upgrades, preventative maintenance, and on demand service requests for the instruments installed at the St. Louis site.
- Diagnosis and repair instrument malfunctions to the board or subassembly level and ensures that instruments operate optimally in all performance areas.
- Manages the calibrated items and Preventative Maintenance items for the IRC department.
- Maintains accurate records of activity and ensures timely completion of all scheduled activities.
- Maintains and controls spare parts inventory at levels compatible with repair and financial objectives.
- Performs all work in compliance with company quality procedures and standards.
- Performs other duties as assigned.
Qualifications
Required: High School Diploma, GED or equivalent; 5+ years of experience in service or refurbishment activities.
Preferred: Associates Degree in Technology/Engineering field or Bachelor's Degree in Technology/Engineering field and knowledge of service and repair.
Skills
- Upholds and reflects the core ethical principles and values that bioMérieux promotes.
- Skilled in MS Office tools (Outlook, Teams, Word, Excel).
- Knowledge of service and repair of St. Louis based instrumentation (strong plus).
- Knowledge of Preventative Maintenance and calibration systems and processes (required).
- Strong analytical skills.
- Effective written and oral communication skills.
Benefits
- A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options.
- Company‑Provided Life and Accidental Death Insurance.
- Short and Long‑Term Disability Insurance.
- Retirement Plan including a generous non‑discretionary employer contribution and employer match.
- Adoption Assistance.
- Wellness Programs.
- Employee Assistance Program.
- Commuter Benefits.
- Various voluntary benefit offerings.
- Discount programs.
- Parental leaves.
Pay
The estimated pay range for this role is between $30.00 and $45.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program.