Internal Service Advisor
Mills Automotive Group · Matthews, NC · 2 mo ago
OTHRFull-time
Responsibilities
- Open and manage internal repair orders
- Dispatch work efficiently to technicians
- Maintain used car efficiency through shop
- Monitor shop progress and communicate updates to advisors and management
- Cook with the parts department to ensure timely parts availability
- Maintain accurate documentation and repair order notes
- Assist with warranty and internal vehicle processing
- Help improve shop flow and technician productivity
- Support quality control and vehicle status tracking
- Ensure repairs are completed in a timely and organized manner
Qualifications
- Previous automotive service experience preferred
- Service advisor experience
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- CDK experience preferred but not required
- Team-oriented attitude with strong attention to detail
- Basic understanding of automotive repair processes
What We Offer
- Competitive compensation
- Opportunity for growth and advancement
- Supportive team environment
- Paid training
- Health, dental, and vision benefits
- 401K
- Paid vacation
- Employee discounts
Ideal Candidate
- Dependable
- Process-driven
- Capable of helping improve overall shop efficiency
- High level of professionalism