Internal Communications Manager (Change Management & Culture Transformation)

Job Summary

We are seeking an experienced Internal Communications Manager to lead and execute strategic internal communication initiatives supporting a large-scale culture transformation program. This is a high-visibility, cross-functional role ideal for a communications professional with expertise in organizational change, executive communications, employee engagement, and culture activation within a complex global organization.

Key Responsibilities

• Develop and execute comprehensive internal communication plans supporting enterprise culture and change initiatives.
• Create engaging content across multiple communication channels, including SharePoint intranet, email campaigns, executive presentations, leadership messaging, digital signage, newsletters, video scripts, and town hall communications.
• Partner closely with HR, Marketing, Communications, and business leaders to ensure consistent messaging across the organization.
• Prepare executive communication materials including talking points, FAQs, speeches, leadership updates, and presentation content.
• Equip managers and leaders with communication toolkits, messaging guides, and enablement resources to effectively communicate organizational initiatives.
• Build and manage internal ambassador/champion networks to increase employee engagement and program adoption.
• Support employee recognition and engagement programs using rewards and recognition platforms.
• Monitor communication effectiveness through engagement metrics, analytics, and reporting.
• Identify communication gaps and recommend improvements throughout change initiatives.
• Manage multiple communication projects simultaneously while meeting aggressive deadlines.

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Marketing, Business, Journalism, or related field.
• 5+ years of Internal Communications, Corporate Communications, or Change Communications experience.
• Proven experience supporting organizational change management and culture transformation initiatives.
• Experience working within large, complex, matrixed global organizations.
• Strong executive communication experience supporting senior leadership.
• Excellent written, verbal, editing, and storytelling skills.
• Experience creating communications across digital, written, and multimedia formats.
• Experience developing manager communication toolkits and leadership enablement materials.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience using Microsoft 365, especially SharePoint.
• Ability to work independently while managing multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in Life Sciences, Engineering, Technology, Healthcare, Professional Services, or other B2B industries.
• Experience working with global teams or international stakeholders.
• Background in employee engagement, culture transformation, or organizational development.
• Familiarity with employee recognition and rewards platforms.
• Experience measuring communication effectiveness using engagement analytics.
• Interest in long-term employment opportunities (contract-to-hire preferred).

Work Schedule

Hybrid Schedule 3 Days Onsite (Pittsburgh, PA) 2 Days Remote