Internal Communications Manager

About the role

This is a new position within Oak Hill’s Communications team, which is itself a growing function at the organization. Reporting to the Senior Director of Communications, you will play a key role in executing and continuing to build our internal communications strategy as we deploy our intranet, break down silos, and engage a decentralized workforce that spends most of its time hands-on with the individuals we serve.

Responsibilities

• Build, deploy and manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource.
• Build and manage a content pipeline – actively working with teams to surface information and stories, and establishing consistent ways for that information to be shared.
• Design and implement workflows for internal communications, including how requests are submitted, prioritized, and executed.
• Develop clear, effective content to support what employees want and need to know.
• Shape and maintain a strategic internal communications calendar that aligns with key announcements, initiatives, and employee deadlines.
• Partner with departments and leadership to turn information into usable communication – not just execute what is handed to you.
• Manage internal communications workflow from intake through execution – clarifying requests, setting expectations, and ensuring follow-through.
• Monitor and measure the effectiveness through feedback and data analysis, and adjust approach over time.

Requirements

5+ years of experience in internal communications, corporate communications, or a related field.

Experience managing projects, workflows, or cross-functional work (not just producing communications).

Intranet experience, both the strategy and hands-on management. Experience within a Microsoft ecosystem (SharePoint, Teams, etc.) and with building an intranet from scratch is preferred.

Excellent organizational and judgment skills. You can juggle multiple projects, meet deadlines, and adapt to shifting priorities.

A bachelor's degree in Communications, Journalism, Marketing, or a related field. (We recognize that experience comes in diverse forms, and we encourage you to apply even if you don’t meet all these criteria.)

Qualifications

Storytelling expertise. You craft compelling narratives that engage employees across different formats.

Strong collaboration skills. You build meaningful relationships with leaders and employees at all levels.

Skills

Understanding the role of an intranet: How to build and maintain an organized, user-friendly platform that enhances – not complicates – communication.

Understanding how to effectively engage a workforce that is not desk-based and doesn’t rely on email as a primary channel.

Benefits

Hybrid work model based out of our Hartford office.

Affordable medical, dental, vision insurance, with costs nearly 50% below the national average.

403(b) retirement plan: We contribute 9.5% of your gross earnings annually – whether you contribute or not.

Free long-term disability insurance: Protection for you if you’re ever sick or injured.

Life insurance options: Free and low-cost plans for peace of mind.

Generous time off, with 4 weeks of paid vacation, plus personal days, sick time, and 12 paid holidays.

Pay

$67,200 - $79,800, commensurate with experience.

Schedule

Not specified.