Jobs · Public Relations · California

Internal Communications Lead

University of Southern California · Los Angeles, CA · 2 wk ago
Public Relations$110k–$125k/yrFull-time

This role offers the opportunity to shape communications that reach broad and diverse audiences while partnering with leaders on high-impact initiatives. Influence organizational strategy, strengthen a trusted brand, and lead a team dedicated to delivering exceptional communications that inform, engage, and inspire. The ideal candidate is a strategic storyteller who thrives at the intersection of leadership, communications, and brand strategy.

Responsibilities

  • Develop and execute comprehensive content and communication strategies that support organizational priorities.
  • Lead the creation, review, and approval of high-quality communications across multiple platforms, including websites, newsletters, presentations, intranet, and social media.
  • Partner with executive and organizational leadership to develop messaging that supports strategic initiatives, organizational change, and employee engagement.
  • Oversee public relations efforts and ensure consistent brand voice, messaging, and customer experience across all communications.
  • Guide the development and maintenance of communication standards, editorial calendars, style guides, and distribution processes.
  • Manage documentation and digital content, ensuring information remains accurate, current, and accessible.
  • Mentor, coach, and develop a high-performing communications team while fostering a collaborative and inclusive workplace culture.
  • Build strong partnerships across departments to align communications with organizational goals and initiatives.
  • Stay current on communication trends, emerging technologies, and best practices to continuously improve communication effectiveness.

Requirements

  • Bachelor's degree in Communications, Marketing, or a related field (or an equivalent combination of education and experience).
  • At least five (5) years of professional experience in communications, marketing, higher education, or a related field.
  • Outstanding written, verbal, and interpersonal communication skills with strong editing and proofreading expertise.
  • Demonstrated ability to develop strategic messaging for diverse audiences across multiple communication channels.
  • Experience simplifying complex information into clear, engaging, audience-focused content.
  • Experience managing organizational communications, public relations, and social media strategies.
  • Proven ability to manage multiple projects, prioritize competing deadlines, and deliver high-quality work in a fast-paced environment.
  • Experience working with content management systems such as WordPress and proficiency with Microsoft Office.
  • Strong collaboration, relationship-building, and leadership skills with a commitment to mentoring others.

Preferred Qualifications

  • Seven (7) or more years of communications or marketing experience.
  • Two (2) or more years of people management experience.
  • Experience in higher education or government administration.
  • Executive communications and speechwriting experience.
  • Demonstrated success leading communications teams and organizational change initiatives.

Pay

The annual base salary range for this position is $110,000–$125,000. When extending an offer of employment, factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations are taken into account.

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