Internal Communications Content Partner, Americas -Fixed Term

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress.

About the role

The Fixed-Term Internal Communications Content Partner, Americas supports the delivery of high-quality internal communications across the Americas by providing hands-on content development, coordination, and execution support. This role strengthens day-to-day communications capacity across Americas business priorities, transformation activity, leadership communications, employee channels, and internal storytelling. Reporting to the Americas Internal Communications Lead, this position helps draft, edit, coordinate, and execute communications that are clear, timely, audience-focused, and aligned to business priorities. The Americas Internal Communications Lead retains ownership of communications strategy, stakeholder alignment, channel governance, leadership messaging, and final messaging decisions.

Responsibilities

• Content Development - Draft and edit communications content for employees and leaders. Develop materials including:
  • Employee announcements
  • Newsletter copy
  • Viva Engage posts
  • Intranet content
  • Talking points and FAQs
  • Leadership messages
  • Presentation content
  Translate complex business, project, or change information into clear employee-facing communications. Ensure content is practical, accurate, audience-focused, and aligned to the appropriate tone. Provide strong hands-on writing and editing support to reduce reliance on agency support for day-to-day communications.
• Channel Coordination & Execution - Support planning, sequencing, and execution across communications channels. Coordinate content for:
  • Weekly newsletter
  • Intranet/SharePoint pages
  • Viva Engage
  • Digital screens
  • Leader cascade materials
  • Other employee communication channels as needed
  Maintain visibility of upcoming communications activity and support an integrated channel calendar. Help manage timing, approvals, and distribution to reduce overlap, duplication, and employee fatigue. Support light publishing and content coordination where required.
• Transformation & Change Communications Support - Support communications activity related to transformation priorities. Help adapt global or project-level materials for internal audiences. Support development of:
  • Leader-facing materials
  • FAQs
  • Cascade content
  • Employee updates
  • Post-announcement engagement materials
  Help ensure local activation is clear, timely, and aligned to broader messaging. Support communications planning for milestones. Identify communication gaps, risks, or areas where employees and leaders may need additional clarity.
• Business & Functional Storytelling - Support internal storytelling that connects employees to business priorities. Draft and coordinate content across areas such as:
  • Commercial activity
  • Field sales
  • Brand initiatives
  • Manufacturing
  • Consumer-focused work
  • Leadership priorities
  Partner with internal stakeholders to gather inputs, shape narratives, and prepare content for internal channels. Help bring strong visibility to work happening across teams, functions, and sites.
• Stakeholder Coordination - Work with P&C Business Partners, functional leads, project teams, Global Communications, Transformation Communications, and agency partners to gather inputs and coordinate content. Help prepare materials for review and approval. Keep stakeholders aligned on timelines, deliverables, and required inputs. Escalate risks, gaps, or competing priorities. Support a coordinated, consistent employee communications experience across the Americas.
• Agency & Resource Coordination - Support more deliberate use of agency partnership by helping keep day-to-day communications execution in-house where appropriate. Coordinate with agency partners when creative, design, video, or production support is required. Help ensure agency work is focused on areas where external support adds the most value. Support tracking of communications outputs and agency-related activity where needed.

Requirements

• Strong internal communications writing and editing skills.
• Sound content judgment and ability to tailor messaging for different audiences.
• Ability to simplify complex information without losing accuracy.
• Strong coordination and stakeholder management skills.
• Ability to manage multiple priorities and deliver at pace.
• Experience supporting transformation, change, or business-sensitive communications.
• Understanding of internal communications channels and content planning.
• Strong attention to detail.
• Practical, organized, and able to operate with limited supervision.
• Comfortable working across functions, levels, and geographies.

Fixed-term contractor role for up to one year. Partners with P&C, functional stakeholders, Global Communications, Transformation Communications, and agency partners as needed. Supports content development, coordination, and execution.

Benefits

• Competitive benefits package that includes medical, dental, vision, life insurance, and disability plans.
• Dollar-for-dollar 401k match up to 6% and 5% annual company contribution.
• 15 company-paid holidays.
• Generous paid time off.
• Employee recognition and discount programs.
• Education assistance.
• Employee referral bonus program.
• Hybrid workplace – remote/in-office.
• Summer hours.
• Casual dress policy Monday through Friday.

Pay

Annual Base Salary Range: $59,847.00 - $79,795.00. Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.