Internal Case Manager (PCP Specialist)

About the role

Ardmore has been growing dreams and empowering people with intellectual and developmental disabilities in Prince George’s County, Maryland and the surrounding region since 1963. Our person-centered approach to support is rooted in the belief that every person, regardless of his or her differing ability, has the right to have control over their own life. At Ardmore, we promote choice, responsibility, maximum self-sufficiency and being IN-COMMUNITY-TOGETHER.

Responsibilities

• Ensure that all the support needs of a person receiving services are met by developing the agency’s plan to meet the person’s choices as articulated in their Person-Centered Plan.
• Be accountable for Ardmore’s responsibilities concerning the creation of the Person-Centered Plan.
• Function as an expert in person centered thinking philosophy and its tools.
• Consult with staff during all phases of the person-centered planning process particularly during the assessment and goal planning phase.
• Provide staff and home providers with information about community resources for the people served.
• Consult with managers and supervisors who train staff how to implement Person-centered plans, goals, and maintain data and documentation.
• Ensure that the supports needed for each person is consistent with the resources provided and funding during the Person-Centered Planning with the CCS agency.
• Maintain ongoing positive communication with DDA, community coordination agencies, and other service providers on behalf of people being served.
• Coordinate and support with benefits and financial matters, acting as a benefit advisor to the person.
• Advocate for the people we support as well as promote self-advocacy on all levels.
• Model current and appropriate language when referring to Ardmore services and those who are utilizing its services.
• Cook up and maintain a strong and positive team culture.
• Coordinate community-based social, recreational, and programmatic activities of individuals served, consistent with support plans.
• Cultivate and maintain a strong and positive team culture.

Requirements

• Bachelor’s Degree in the Human Services field.
• 3-5 years case management experience.
• Interest or passion of supporting people with intellectual and developmental disabilities in achieving their dreams/goals required.
• Valid driver’s license and requires regular travel throughout assigned region.
• Excellent time management and customer service skills.
• Strong ability to think creatively and develop strong internal and external relationships and resources is required.
• Strong computer skills to operate internal as well as external databases in a superlative manner.
• Knowledge of Social Security, SSI, and other benefits and regulations germane to the field.
• Knowledge of ASL a plus.

Skills

• Confidence and comfort working in the field independently.

Benefits

• An Exceptional Benefits Package Including Generous Vacation and Sick Leave (full-time and part-time eligibility)
• 403B Retirement Plan Match (Up to 6%)
• 10 Paid Holidays and 2 Floating Holidays
• Employee Discounts (Groupon, Six Flags, Touro University, Hertz car rentals, AMC Theaters Dell computers, etc.)
• Paid On-site Trainings!
• Work in a hybrid environment combining in office and remote work is required. Current requirements are at least 3 days in office.

Pay

SALARY RANGE: $65K - $68K