Intern-Operations

Essential Functions

• Learn and support tasks associated with Bank Management roles under guidance of experienced employees.
• Aid in regulatory reporting including monthly, quarterly, and annual deadlines.
• Provide assistance in reviewing and maintaining bond accounting files.
• Answer questions in person, correspond professionally on the telephone, mail and/or by e-mail, and refer customers to other bank services.
• Support the monthly financial review process including maintaining spreadsheets or submitting reports.
• Cross sell bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer’s needs by insightful questions and perceptive recognition of customer’s circumstances, and by introducing customers to other bank personnel for additional services.
• Successfully train and be able to provide account services to customers by receiving deposits, loan payments, cashing checks, handling savings withdrawals, recording night and mail deposits, selling cashier’s check, money orders, traveler’s checks, safe deposit boxes, and generally meeting customer needs and expectations with other account services that present themselves.
• Successfully train and be able to perform bank operations and security functions by properly inputting transactions, data for account set-up and maintenance, handling cash drawer and vault transactions, managing cash levels, participating in dual-control functions, and running the image operation.
• Follow policies by complying with the bank’s regulations, including the Bank Secrecy Act.
• Follow attendance policies in compliance with the employer handbook.
• Maintain customer confidence and protect the bank operations by keeping information confidential.
• Assist with tasks and projects as assigned.

Required Competencies

• Initiative – 25.0%
• Working Relationships – 25.0%
• Practical Knowledge & Customer Service – 25.0%
• Communication – 25.0%

Benefits

Farmers & Merchants Bank offers competitive wages and benefits, including paid time off, a desirable daytime work schedule, and a comfortable and friendly work environment.

Equal Opportunity Employer

Farmers & Merchants Bank is an Equal Opportunity employer. We give consideration to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.