Intern- NOC
About the role
The Support Practice Group/Network Operations Center is a large and growing group within Kraft Kennedy, a multidisciplinary consulting firm specializing in technology and management consulting. Our team focuses on meeting the needs of our clients through a combination of business needs and technology.
Responsibilities
- Learn about client environments and various technologies used therein
- Work on environments utilizing the full breadth of cloud and on-premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, NetDocuments, etc.
- Work closely with infrastructure and networking equipment from vendors such as Microsoft, VMware, Cisco, etc.
- Tickets are assigned or scheduled by the on-duty dispatcher
- Incorporate C.L.I.E.N.T. (Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious) service efforts into ongoing work
Requirements
- Rising Sophomore or Junior in college
- Excellent verbal and written communication skills
- Strong interest in technology and related college major
- Very organized and detail-oriented, with a high degree of accuracy and follow-up
- Some experience with Windows desktop or server operating systems is preferred
- Some experience with networking hardware and basics is preferred
Qualifications
- Rising Sophomore or Junior in college
- Excellent verbal and written communication skills
- Strong interest in technology and related college major
- Very organized and detail-oriented, with a high degree of accuracy and follow-up
- Some experience with Windows desktop or server operating systems is preferred
- Some experience with networking hardware and basics is preferred
Pay
The base pay for this position is $17.00 per hour. The offer will take into account a wide range of factors.
Schedule
This part-time paid Intern position works 25 hours per week with varied hours including weekends. There is some flexibility with the schedule. Applicants must live in one of the following locations to be considered for this remote position: Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Nevada, Missouri, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, DC, Kentucky, Pennsylvania, Ohio or Washington.
Benefits
N/A